Back

Ken Ganley Lincoln Middleburg Heights

Middleburg Heights, OH

4.8
309 Reviews

6930 Pearl Rd

Middleburg Heights, OH

44130

Directions

By Type

Showing 309 reviews

June 22, 2026

Great customer service very knowledgeable and friendly advisor is the best i had love her work More

by carlmorris50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Periandri
Jun 23, 2026 -

Ken Ganley Lincoln Middleburg Heights responded

Hello, thank you; we appreciate your feedback! We look forward to your next visit! Take care!

June 20, 2026

The Tim Kelley and the team at Ken Ganley were great to work with. I had a specific requirement for dynamic suspension, and they did not have any vehicles in stock that had it. They went to work to track More

by Mark
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Kelley
Jun 22, 2026 -

Ken Ganley Lincoln Middleburg Heights responded

Hello Mark, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

June 14, 2026

Tim Kelly is the perfect salesman he went over and beyond to get me into a vehicle and I am satisfied More

by shejones1969
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Kelley
Jun 16, 2026 -

Ken Ganley Lincoln Middleburg Heights responded

Hello, thank you so much for sharing your wonderful experience with Tim! We are thrilled to hear that he provided excellent service and helped you find the perfect vehicle. Please don't hesitate to reach out if there's anything additional we can do for you.

June 06, 2026

This is our third car purchased at this dealership. All three were used and in excellent condition. My latest one still has a warranty. Before I purchased the last vehicle they checked everything an More

by mmmclin3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Aboid, Frank Castro
Jun 06, 2026 -

mmmclin3 responded

Great place!

Jun 08, 2026 -

Ken Ganley Lincoln Middleburg Heights responded

Hello, reviews like yours provide encouraging feedback. If there is anything else we can do to assist you, please let us know! Take care!

Jun 08, 2026 -

Ken Ganley Lincoln Middleburg Heights responded

Thank you for sharing your positive experience with our used car department! We take great pride in providing excellent, hassle-free service, and we're glad to hear we met your expectations yet again. We hope you continue to enjoy your new vehicle and the peace of mind that comes with the warranty. We look forward to serving you again in the future!

June 04, 2026

Service was very good. Detailing was amazing. Staff was very friendly and helpful with my issues. More

by Judy
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Aboid
Jun 05, 2026 -

Ken Ganley Lincoln Middleburg Heights responded

Hello Judy, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

June 03, 2026

Since dealing with them since 2013 I have been extremely pleased. Would recommend them to anyone. More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Wilson
Jun 06, 2026 -

Ken Ganley Lincoln Middleburg Heights responded

Hello Jim, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

May 26, 2026

I like to sincerely, thank Heather, with the service on my vehicle. Your professionalism, your communication and the attention to detail were truly appreciated. It made my experience, smooth and stress-fre More

by John Delpra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Periandri
May 29, 2026 -

Ken Ganley Lincoln Middleburg Heights responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us.

May 30, 2026 -

Ken Ganley Lincoln Middleburg Heights responded

Hi John, thank you for your kind words! We are so glad to hear that you had a smooth and stress-free experience with us. Our team takes pride in delivering excellent service and we are grateful for your recognition of Heather's professionalism and attention to detail. Thank you for choosing us for your vehicle needs!

May 21, 2026

Heather, in service, is a SUPERSTAR. That's right, she deserves the all-caps intro. She checked up on me, made sure I was in agreement with and taken care of ever step of the way, and s More

by tdarden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Aboid, Andrew Blank
May 24, 2026 -

Ken Ganley Lincoln Middleburg Heights responded

Hi, thank you for the glowing review! Heather truly is a superstar and we're so lucky to have her on our team. We're thrilled to hear she made sure you were taken care of every step of the way. And don't worry, your Corsair is still your baby! Thank you for trusting us with your vehicle.

May 25, 2026 -

Ken Ganley Lincoln Middleburg Heights responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If there is anything else we can do to assist you, please let us know! Take care!

April 26, 2026

Very fair deal and easy folks to work with. I am enticed with moving my maintenance program to this location as well. More

by bobdinardo666
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Lehman
Apr 28, 2026 -

Ken Ganley Lincoln Middleburg Heights responded

Hi, thank you for your kind words! We're glad to hear you had a positive experience with us. Thank you for choosing us!

April 26, 2026

The staff was friendly and all work performed as requested. Everything was explained in detail. More

by johnnydimassa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service: laura, annette, heather, Mike Mays
Apr 28, 2026 -

Ken Ganley Lincoln Middleburg Heights responded

Hi, we are thrilled to hear that you had a positive experience with our team and that all work was performed to your satisfaction. Thank you for choosing our business and leaving such a kind review!

1
...