
Ken Ganley Lincoln Middleburg Heights
Middleburg Heights, OH
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I recently had my 2022 Aviator oil changed at Ken Ganley Lincoln. Heather was my concierge in making the appointment and taking care of my service on the day that I brought it in. She was professional and a Lincoln. Heather was my concierge in making the appointment and taking care of my service on the day that I brought it in. She was professional and a pleasure to deal with and was right on with how long the service appointment would take. More
Only reason it isn’t 5 stars is because of a mix up in getting new vehicle ready for pick up. This occurred in the detailing area. Our salesman handled it all professionally. It cost extra time for us to getting new vehicle ready for pick up. This occurred in the detailing area. Our salesman handled it all professionally. It cost extra time for us to complete the sale but all was well in the end. Everyone at the dealership was pleasant & helpful. More
Bought a certified used car Ken Ganley Lincoln. It was a great experience. It was for my 83-year-old mother and Scott and Tim made it so easy. She left so excited about the car. Tim was very pati It was a great experience. It was for my 83-year-old mother and Scott and Tim made it so easy. She left so excited about the car. Tim was very patient and knowledgeable and I would definitely come back to this dealership to purchase a car for myself. I am from the Columbus area, but it was worth the drive! Thank you, Scott and Tim! More