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Ken Ganley Lincoln Middleburg Heights

Middleburg Heights, OH

Overview
Reviews
Vehicles
4.7
262 Reviews
Call Dealership (440) 499-6871

6930 Pearl Rd

Middleburg Heights, OH

44130

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Showing 262 reviews

May 30, 2025

Very good service. Easy to drop off, easy to pick up. Lucky it was across the street More

by jamesst9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Courey Jr.
Report | Print
May 23, 2025

Did not provide a printed report for a wheel alignment before and after if they would’ve done this, it would’ve completed the job. It would’ve been excellent. More

by Bluepool
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John P
Report | Print
May 15, 2025

Outstanding service, professional, courtesy, very patient with education of features on new lease and would not hesitate to recommend dealership More

by Sam and Terri Scaduto
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frankie Greene
Report | Print
May 18, 2025 -

Ken Ganley Lincoln Middleburg Heights responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

May 18, 2025 -

Ken Ganley Lincoln Middleburg Heights responded

Hi, we appreciate your recommendation of our dealership! Please let us know if you have any additional questions about services you received and thank you again for choosing Ken Ganley Lincoln Middleburg Heights!

May 11, 2025

The facilities are first class. The entire staff are friendly and knowledgeable. The service writers are the best I’ve ever worked with. Top shelf dealership. More

by Silkysully
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mays
Report | Print
May 14, 2025 -

Ken Ganley Lincoln Middleburg Heights responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

May 15, 2025 -

Ken Ganley Lincoln Middleburg Heights responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 05, 2025

I recently had my 2022 Aviator oil changed at Ken Ganley Lincoln. Heather was my concierge in making the appointment and taking care of my service on the day that I brought it in. She was professional and a More

by Mark.Zemba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Courey Jr., Jim Waldrop, Frankie Greene, John Hern
Report | Print
May 09, 2025 -

Ken Ganley Lincoln Middleburg Heights responded

Hi Mark, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

April 30, 2025

Was the best hassle free purchase I ever made! I would recommend them to friends and family. More

by pmop1390
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Waldrop, Mike Mays
Report | Print
May 02, 2025 -

Ken Ganley Lincoln Middleburg Heights responded

Hi, thank you for leaving such a great review and high star rating. We hope you continue to choose Ken Ganley Lincoln Middleburg Heights for all your vehicle needs! Take care!

April 14, 2025

Only reason it isn’t 5 stars is because of a mix up in getting new vehicle ready for pick up. This occurred in the detailing area. Our salesman handled it all professionally. It cost extra time for us to More

by Jim
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Mike Mays
Report | Print
Apr 16, 2025 -

Ken Ganley Lincoln Middleburg Heights responded

Hello Jim, thank you for taking the time to leave us feedback about your experience with us. Feel free to reach out to us if you need anything. Have a wonderful day.

April 10, 2025

The purchase was seamless from The salesman through the business office. I would highly recommend this dealership. More

by pgordon287
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Mays
Report | Print
Apr 11, 2025 -

Ken Ganley Lincoln Middleburg Heights responded

Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

April 03, 2025

Nice people, salesperson did a great job. The dealership was neat and clean. Good deal. More

by Chris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Waldrop, Mike Mays
Report | Print
Apr 06, 2025 -

Ken Ganley Lincoln Middleburg Heights responded

Hi Chris, thank you for sharing your positive experience! If you have any further questions, please don't hesitate to reach out!

March 31, 2025

Everyone was very nice! Fred, Jeff & Traci took care of everything and answered all questions. More

by Holloway.tracy3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Aboid, Jeff Stacey
Report | Print
Apr 04, 2025 -

Ken Ganley Lincoln Middleburg Heights responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Lincoln Middleburg Heights. Please don't hesitate to reach out if there's anything additional we can do for you.

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