Ken Ganley Lincoln Middleburg Heights

Mike is the man! Mike Probala was superb in the why car buying experience. He listened to what I wanted in a vehicle and to how much I’m willing to pay and made it hap Mike Probala was superb in the why car buying experience. He listened to what I wanted in a vehicle and to how much I’m willing to pay and made it happen quickly! I couldn’t have asked for a better buying experience than what I encountered. The SUV I purchased was nicer than what I expected and well within my price range. Mike has a new lifelong customer! If you want a great vehicle with good customer service, I urge your to ask for Mike Probala. More

Great car buying experience We were referred to Mike due to needing to replace our existing car and experiencing financial barriers. He treated us so great! I was so nervous abou We were referred to Mike due to needing to replace our existing car and experiencing financial barriers. He treated us so great! I was so nervous about getting approved and getting the car I wanted, but he was reassuring and beyond kind. He was so patient as we test drove several cars. I wanted to make sure I got something that I was going to love and that would last the next 10 years or so, and he delivered. He got us into a Kia Sorento, which was the perfect fit for our family and I am loving. He treated us like we were no different than the person walking in with a perfect credit score! The actual transaction was so smooth. He was up front about what kind of payment we could expect and how much we could be approved for. It was a great experience! Thanks Mike!! More

Best experiences ever Mike was the best sales man I ever met I am all about timing and everything was fast I did everything over the phone got my approval came in to test d Mike was the best sales man I ever met I am all about timing and everything was fast I did everything over the phone got my approval came in to test drive in 30 minutes gone in my new car even my husband was so impressed he came back and bought him a new car now me and my husband our twins driving our new Black Lincoln’s thank you Mike!! More

Love Ganley Nothing but positive things to say about Mike. He is always there for me and my car needs from day one to last week when I called him!! :) Nothing but positive things to say about Mike. He is always there for me and my car needs from day one to last week when I called him!! :) More

Very Good Experience This is my first Lincoln. John Hern was my sales person and he was very helpful in helping me select my MKX. John is very knowledgeable. He listens an This is my first Lincoln. John Hern was my sales person and he was very helpful in helping me select my MKX. John is very knowledgeable. He listens and helps you rather than trying to pressure-sell. I recommend John, he is easy to work with. More

Wonderful Experience I had the pleasure of working with Mike Probala and had an awesome experience. I have purchased many cars but this was the smoothest transactions I’ve I had the pleasure of working with Mike Probala and had an awesome experience. I have purchased many cars but this was the smoothest transactions I’ve ever encountered. He is efficient, professional, and gets you what you desire and excellent prices and rates regardless of your financial circumstances. I highly recommend this dealership and see Mike when you go. I guarantee you will not regret it. More

Great Experience, Hard Working Associate, Great Cust. Serv Words can't explain how grateful I am for Mike Probala and the Ganley Lincoln Middleburg Hts, Ohio dealership. After overcoming a financial hardship I Words can't explain how grateful I am for Mike Probala and the Ganley Lincoln Middleburg Hts, Ohio dealership. After overcoming a financial hardship I was at a breaking point. I assumed that I would never be able to get a car let alone work with a sales associate that would take my credit history seriously. Mike was nothing but trustworthy and transparent throughout the entire process. During the loan process we reached several roadblocks but with Mike's great personality, patience, and understanding several days later I was able to secure an auto loan with a decent rate and ride away with my luxury Lincoln MKC. Thank you so much, Mike... More

Patient & Professional I highly recommend this dealership and John Hern! Very easy to work with.. I was going back and forth with colors, options, price. John was patient, p I highly recommend this dealership and John Hern! Very easy to work with.. I was going back and forth with colors, options, price. John was patient, professional and knowledgeable! More

Very good experiance. I hadn't bought a car through Ganley before but my sales associate was very helpful in getting me in my new, used car. I am very happy with my purch I hadn't bought a car through Ganley before but my sales associate was very helpful in getting me in my new, used car. I am very happy with my purchase. I would reccomend buying from Ganley. More

Hard Times We had fallen on some hard times and needed a new car. We went into the dealership and everyone was very nice and not "pushy". They were understandi We had fallen on some hard times and needed a new car. We went into the dealership and everyone was very nice and not "pushy". They were understanding and did all they could to help us. Will definitely go back! More