Ken Ganley Lincoln Middleburg Heights

I asked for my old parts and was told that I would have to buy them back. I already paid for the pairs once why should I have to pay again? No other repair shop charges their customers for their old parts. to buy them back. I already paid for the pairs once why should I have to pay again? No other repair shop charges their customers for their old parts. Additionally, I was not credited all of my reward points to date. More

They were open early and I was able to take my car in and still go to work, they completed the job on the same day and gave me a loaner so I was very pleased with the way they took care of me. still go to work, they completed the job on the same day and gave me a loaner so I was very pleased with the way they took care of me. More

Car was left dirty, they didn’t bother to clean up after themselves. We had them put on aftermarket headlights, but they didn’t hook them up correctly and said it wasn’t their problem to redo them because t themselves. We had them put on aftermarket headlights, but they didn’t hook them up correctly and said it wasn’t their problem to redo them because they worked when they tested them but when it was taken off a lot, they didn’t work properly and told my son they wouldn’t fix it and it’s our problem very unprofessional would not tell people to come here More

Outstanding service from start to finish. Prompt and professional, exceeded my expectations in every way. Prompt and professional, exceeded my expectations in every way. More

Been leasing cars there for years, would not go anywhere else! All employees I’ve encountered are courteous and very knowledgeable on their vehicles Service department rates an A+ Sales A+ John Hurd L else! All employees I’ve encountered are courteous and very knowledgeable on their vehicles Service department rates an A+ Sales A+ John Hurd Laura and Annette/service dept . More

Great customer service. Jack made sure my car was fixed right. The result was great. I would recommend this place to anyone without hesitation. Jack made sure my car was fixed right. The result was great. I would recommend this place to anyone without hesitation. More

Easy to deal with professional and friendly. The experience was quick and painless. Very pleasant. The experience was quick and painless. Very pleasant. More

I came in for an oil change, let me first say that I have a really busy schedule, and when I called they got me in on the same day. I had 13,000 points and I chased my points in and my $85.00 dollar oil a really busy schedule, and when I called they got me in on the same day. I had 13,000 points and I chased my points in and my $85.00 dollar oil change became $22.00 dollars. And when I got to my vehicle, it was nice and clean. And the staff was outstanding. So remember when paying a vehicle, the brand name matters!! Love my Lincoln!! More

As I have previously stated, between Laura & Annette, Ganley Lincoln Middleburg Hts are most fortuitous to have them representing this dealership as the patience, understanding, knowledge and kindness is Ganley Lincoln Middleburg Hts are most fortuitous to have them representing this dealership as the patience, understanding, knowledge and kindness is 'gong beyond the mile' in excemplary customer servce and PR. May their dignity & respect come back to them many fold, as in "Pay It Forward'. More

They have good people & work very well ‘I want to refer my friend and relatives to there thank my friend and relatives to there thank More