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Ken Ganley Lincoln Middleburg Heights

Middleburg Heights, OH

4.6
211 Reviews

6930 Pearl Rd

Middleburg Heights, OH

44130

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Showing 211 reviews

June 03, 2023

I have been a Ford customer for twenty years . This is by far the best Lincoln dealership I have purchased from.Kudos to every salesperson there on my date of purchase . More

by HAPPY
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
New finance officer, John Hern
Jun 05, 2023 -

Ken Ganley Lincoln Middleburg Heights responded

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

May 26, 2023

Jim Waldrop, Frank Green and Frank Kelley are all pleasure to work with. I would never even consider going anywhere else! More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Waldrop, Frankie Greene
May 29, 2023 -

Ken Ganley Lincoln Middleburg Heights responded

Hi Ron, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 12, 2023

I live in Columbus and filing bankruptcy. I tried dealing with a few dealerships down here and could not get anything done unless I had big money down. I received a letter from the about the More

by KEVIN313
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Blank, Fred Aboid
May 15, 2023 -

Ken Ganley Lincoln Middleburg Heights responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Lincoln Middleburg Heights. We are always more than happy to assist you if anything else comes up. Take care!

May 05, 2023

I was charged $50. 00 for switching out my car battery... Thats what I call xxxxxxxxx.You guys robbed me and did not even use a gun. I bought my Lincoln there and had More

by johnnyangel15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Laura Cook
May 13, 2023 -

Ken Ganley Lincoln Middleburg Heights responded

Johnnyangel15, we provide all of our clients estimates on repairs before the repair is performed. We strive to make sure that our prices are competitive as possible.

April 13, 2023

Service always prompt, repairs done citrdctly the first time, Laura Cook service rep is an asset to your dealership More

by Dizzymisslaura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Cook
Apr 26, 2023 -

Ken Ganley Lincoln Middleburg Heights responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Lincoln Middleburg Heights! Until the next time we meet, take care!

April 10, 2023

The service from beginning to end was fast, courteous, and personable to ensure I was more than satisfied. More

by jpwolf5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle
Apr 26, 2023 -

Ken Ganley Lincoln Middleburg Heights responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

February 02, 2023

John Hern is very knowledgeable, friendly, patient. He goes above and beyond his duties. I have been going to this dealership for over 20 years. Please go by and check him out. He will be glad to help More

by mssdrake
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Hern
Feb 06, 2023 -

Ken Ganley Lincoln Middleburg Heights responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

January 25, 2023

Everything was wonderful from the beginning to when I picked up the car. They experience couldn’t have gone any better. More

by Tonyvitt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frankie Greene
Jan 25, 2023 -

Ken Ganley Lincoln Middleburg Heights responded

Thank you for taking the time to let us know how we are doing! We have passed your review on to Frankie and team. Please let us know if you need anything else from us.

January 19, 2023

They were super fast, so helpful and delivered the vehicle in the exact conditions that were promised to me. More

by Impressive411
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Probala
Jan 19, 2023 -

Ken Ganley Lincoln Middleburg Heights responded

Thank you for your Five Star review. We appreciate it when our customers let us know how we are doing. We will pass your review along to Mike and staff. Let us know if you need anything else.

December 31, 2022

Ryan was super helpful getting me into a car with the features I want but also in my price range. I would recommend anyone looking for a new car to come to the dealership and especially work with Ryan. More

by Steph30
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Courey, Frankie Greene
Jan 19, 2023 -

Ken Ganley Lincoln Middleburg Heights responded

Thank you for taking time to let us know of your experience with Ryan. He strives to ensure his customers needs are met when purchasing their new vehicle with us.

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