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Ken Ganley Lincoln Middleburg Heights

Middleburg Heights, OH

4.6
213 Reviews

6930 Pearl Rd

Middleburg Heights, OH

44130

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Showing 213 reviews

January 19, 2023

They were super fast, so helpful and delivered the vehicle in the exact conditions that were promised to me. More

by Impressive411
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Probala
Jan 19, 2023 -

Ken Ganley Lincoln Middleburg Heights responded

Thank you for your Five Star review. We appreciate it when our customers let us know how we are doing. We will pass your review along to Mike and staff. Let us know if you need anything else.

December 31, 2022

Ryan was super helpful getting me into a car with the features I want but also in my price range. I would recommend anyone looking for a new car to come to the dealership and especially work with Ryan. More

by Steph30
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Courey, Frankie Greene
Jan 19, 2023 -

Ken Ganley Lincoln Middleburg Heights responded

Thank you for taking time to let us know of your experience with Ryan. He strives to ensure his customers needs are met when purchasing their new vehicle with us.

April 21, 2021

We just purchased a 2019 Nissan Rogue at Ganley Middleburg Hts. It’s our 5th purchase from this dealership. wonderful, helpful and honest sales staff. I love the car! Keep up the good work...maybe More

by Fpr1019
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Aboid, Jeff Stacey
Apr 22, 2021 -

Ken Ganley Lincoln Middleburg Heights responded

Hi, thank you for sharing your positive experience! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

January 27, 2021

Salesman Rich is exceptional in trying to get you what you want and to the price you want to pay. I am a returning customer there and it is always pleasure. Eric and Jim were also informing and a pleasur More

by tomcheck44
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Waldrop, Rich Janosik, Eric Mercier
Jan 28, 2021 -

Ken Ganley Lincoln Middleburg Heights responded

Hi, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

June 17, 2020

Outstanding service and staff Ready to leave the house, dead battery. Call to Ganley, told them I was coming; car was jumped and driven to dealership. In about an hour, I had a cl More

by tonysharyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura and the service team.
Jun 18, 2020 -

Ken Ganley Lincoln Middleburg Heights responded

Tony, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

June 15, 2020

Always a great experience. The staff is knowledgeable, helpful, and always very courteous. My appointments are always met on-time. Laura Cook is my "go to" person and makes sure I am completely satisfied More

by benedictdifranco
Recommend Dealer
Yes
Employees Worked With
The entire staff is a "Five Star" ensemble. , Fred Aboid, Frankie Greene, Mike Mays, Eric Mercier
Jun 18, 2020 -

Ken Ganley Lincoln Middleburg Heights responded

Benedict, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

May 08, 2020

Good work Service is good I would like more detailed information and advice of servicing my vehicle preventive future maintenance, information on recalls and di More

by alab.dw35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Hern, Eric Mercier
Jun 12, 2020 -

Ken Ganley Lincoln Middleburg Heights responded

Thank you for leaving us a review. We would like to give you the information you requested. Please call 440-845-6000 and ask for John Hern.

March 16, 2020

Very well taken care of by Service Dept. I have owned/leased two cars from this dealership and have had a very good experience with my experience with sales and service departments. Personne More

by lkeithbailey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Cook
Jun 15, 2020 -

Ken Ganley Lincoln Middleburg Heights responded

Thank you. We are happy when our customers are happy. Safe travels.

March 05, 2020

wonderful Mr. Rich Janosik was wonderful and professional he may sure everything was 100% the way it should be. Both Rich & Eric was outstanding and helpful More

by Thomashabakkuk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Janosik, Eric Mercier
Jun 15, 2020 -

Ken Ganley Lincoln Middleburg Heights responded

Thank you Thomas. Rich and Eric make a great team. You deserve to have everything 100%!

February 20, 2020

We had a wonderful experience with our dealer, Rich, at Ganley Lincoln, who was with us 100% of the way - we fully trusted him & knew he was doing all he could to get us the best trade in.value on our old More

by Jpod
Recommend Dealer
Yes
Employees Worked With
Rich Janosik, Eric Mercier
Jun 15, 2020 -

Ken Ganley Lincoln Middleburg Heights responded

Thank you Jpod! Rich takes great care of his customers! Safe travels in your new Lincoln Aviator!

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