Ken Ganley Mazda

Kudos to the Service Department. Very prompt. The Service Manager was very polite and thoroughly explained the services performed, future service recommendations and invoice details. Very prompt. The Service Manager was very polite and thoroughly explained the services performed, future service recommendations and invoice details. The technician’s under car inspection video was a great service addition. Thanks! More

terrible. I financed a vehicle on June 23, 2026 the salesman Max Gordon initiated an insurance policy for me which I assumed was full coverage due to the fact I financed a vehicle on June 23, 2026 the salesman Max Gordon initiated an insurance policy for me which I assumed was full coverage due to the fact that I was financing I even made a statement of what good pricing the down payment and subsequent payments would be two weeks later I was involved in an accident and upon calling the insurance company was told that I only had liability coverage upon contacting the dealership I was presented with the first of many false truths beginning with I drove off lot with full coverage however insurance company knocked me down to liability. After this was proven false the salesman changed his story to he did not iniate my coverage i asked if video surveillance could be reviewed to prove the fact of whom initiated the coverage I was told there were no cameras in the sales floor. The corporate manager that I spoke to then in writing agreed to pay for half of the damages to my vehicle after many weeks of no communication I was able to get a written estimate from the collision center after contacting the Better Business Bureau. The damages were an excess of $14,000 and at that time after contacting the corporate management again I was bullied the story was changed and I was told the damage of the vehicle was solely my responsibility I requested to talk to a higher up but was told there was no one else to talk to upon visiting the collision center to retrieve my vehicle I was shown and forwarded complete contradicting communication that corporate management and the salesman communicated to the collision center versus what corporate management and the salesman continue to provide me the collision center was ultimately told that I had worked out a deal with my insurance company and it was no longer their problem or issue truth of the matter is I have nowhere to turn I am left with a devastating financial burden no vehicle to drive I am an honest person a first responder and I would not wish this on another human being. Ganley will not entertain or review any of the proof that I had to the effect of their false promises to fix my vehicle nor will they take responsibility in this matter although I have plenty of written communication telling otherwise More

Very Helpful. May need a little negotiating for pricing. Wait times are a bit longer. Friendly & knowledgeable staff. May need a little negotiating for pricing. Wait times are a bit longer. Friendly & knowledgeable staff. More

Tiffany is very kind and easy to work with! Justin provided quick and thorough service! Restrooms and waiting area are clean and neat! Justin provided quick and thorough service! Restrooms and waiting area are clean and neat! More

Purchased a certified pre-owned CX-5 on August 22. During test drive my wife asked if the call was a smokers car due to scent observed on test drive. Salesperson said no it's detaling chemicals. Th During test drive my wife asked if the call was a smokers car due to scent observed on test drive. Salesperson said no it's detaling chemicals. The car was purchased and the dealership had the car in detailing for over an hour. Heavy chemical smell existed but faded during the first week of ownership. There is a tobacco smell that is emerging as the chemical smell fades. Have asked multiple people for outside opinions and the consensus is the car was smoked in. Love the car outside of the smell and the cover up. More

Hands down, amazing service by my sales person Mike Dobson. He was beyond responsive to all of my questions. Mike was knowledgeable and made the process extremely easy. For someone who dislikes purc Dobson. He was beyond responsive to all of my questions. Mike was knowledgeable and made the process extremely easy. For someone who dislikes purchasing/leasing vehicles, he made me feel at peace with the decision I needed to make. He did not rush me in making my decision and that's something I value when making a larger dollar decision. More

I would like to acknowledge my sales person Cameron Kenndal. He couldn't have been more personal if he tried. He answered every question I had. Listened when I said what I was willing to spend. Did his Kenndal. He couldn't have been more personal if he tried. He answered every question I had. Listened when I said what I was willing to spend. Did his best to help me get the car I wanted. He did everything he could to help me get the price I wanted and to feel good about my purchase. The whole dealership that day helped in any way they could. I will go back again to Kent to purchase in the future. Thank you Kim Budny More

I was very pleased in working with this dealership. Felt very welcomed from the first and never felt pressured to purchase. All my questions were handled in a very timely manner. Felt very welcomed from the first and never felt pressured to purchase. All my questions were handled in a very timely manner. More

Everyone at this dealership was very kind and extremely helpful when it came to purchasing the car I wanted. helpful when it came to purchasing the car I wanted. More