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Ken Ganley Nissan Mayfield - Service Center

Mayfield Heights, OH

4.8
1,554 Reviews

1,554 Reviews of Ken Ganley Nissan Mayfield - Service Center

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March 30, 2022

Korey is the best! Professional with a personality. It's always easy to get an appointment and they go above and beyond to help schedule around my hectic life. Will a More

by SPORTSPAGETAVERN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maranda Seither
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Holly Vansil, Korey Kainec
Apr 01, 2022 -

Ken Ganley Nissan Mayfield responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

March 24, 2022

Ganley Nissan's Service Staff is very professional and efficient in getting my vehicle in, serviced, and out within the time they allotted. The waiting area was clean and comfortable. More

by STEVEN_MATUSZAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Korey Kainec
Mar 26, 2022 -

Ken Ganley Nissan Mayfield responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ganley's Mayfield Nissan! We hope to see you soon!

March 23, 2022

Everyone there was extremely helpful, polite & professional. The waiting area was crowded but comfortable. The only complaint I have is that I had a 10:30 appointment & because so many other peopl More

by SHALZEE23
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Adam Legg
Mar 25, 2022 -

Ken Ganley Nissan Mayfield responded

Hi, thank you for your feedback. We are sorry that your experience at Ganley's Mayfield Nissan did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better."

March 23, 2022

The service provided and professionalism were above and beyond my expectations. Very thankful for the accommodation! More

by MAXGO218
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2022 -

Ken Ganley Nissan Mayfield responded

Hi, thank you so much for your positive comments about Ganley's Mayfield Nissan! If you have any further questions, please give us a call. We're always happy to help!

March 15, 2022

I was waited on very quickly. My tire was replaced faster than expected. Very Satisfied More

by DIEDRAWILSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2022 -

Ken Ganley Nissan Mayfield responded

Hi, we are very happy we could provide you with a positive experience! We hope to be of service to you again in the future. Best wishes, Ganley's Mayfield Nissan

Mar 18, 2022 -

Ken Ganley Nissan Mayfield responded

Hi Diedrawilson, we are very happy to have provided you with such a positive experience!

March 11, 2022

I was waited on promptly upon arrival. Everyone was very friendly. The service was completed in a timely manner. More

by Pebbles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2022 -

Ken Ganley Nissan Mayfield responded

Hi Pebbles, we are very happy to have provided you with such a positive experience!

March 10, 2022

Great customer service Corey was awesome. There was no one to drive me home so he dropped me off at home. More

by MS.MONICAONE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Korey Kainec
Mar 12, 2022 -

Ken Ganley Nissan Mayfield responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

March 10, 2022

Professional, knowledgeable, effective and accommodating. Service team is always provides great customer service and no nonsense repairs. Only what I need when I need it. Straightforward and honest. More

by GKSMITH2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : And to close out the experience Darlene takes really good care of us. , Mario Hurd
Mar 11, 2022 -

Ken Ganley Nissan Mayfield responded

Hi, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Mar 12, 2022 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 09, 2022

The service was fairly quick and the staff was very kind, friendly, and caring to my son and I. More

by CALEIGHMCKAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Korey Kainec
Mar 10, 2022 -

Ken Ganley Nissan Mayfield responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

Mar 12, 2022 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 08, 2022

My appointment was at 8:30 and they didn’t start my car, or even drive to the technician until almost 9:30. They did save me from loosing a tire that was bad, from hitting a pothole! It was worth the wait! More

by SUZZIE5T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Korey Kainec
Mar 10, 2022 -

Ken Ganley Nissan Mayfield responded

Suzzie5t, we are glad we could help! We are always more than happy to assist you if anything else comes up. Take care!

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