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Ken Ganley Nissan Mayfield - Service Center

Mayfield Heights, OH

4.8
1,554 Reviews

1,554 Reviews of Ken Ganley Nissan Mayfield - Service Center

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January 05, 2022

Their customer service is top-notch & I love bringing my car to be serviced. I am always brought update on future service that may be needed on my car. I can't ask for better from such a wonderful team!! Th More

by w.j.jackson216
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2022 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 04, 2022

They have great customer service and they get they have serviced my whole family! We love Ganley Mayfield Nissan! More

by Kendall Render
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Holly Vansil, Korey Kainec
Jan 08, 2022 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 02, 2022

I have been a regular customer at Ganley Mayfield for more than five years. I continue to service my car there because the staff are courteous and professional. They have , thus far, never tried to sel More

by quinn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2022 -

Ken Ganley Nissan Mayfield responded

Hi Quinn, we are very happy to have provided you with such a positive experience!

December 31, 2021

I don’t have to wait long to be serviced. Immediate response upon arrival always. More

by DEYENCE1127
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Holly Vansil, Korey Kainec
Jan 05, 2022 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 28, 2021

I did my maintenance service there and it was excellent! Really professional: fast service and the Service Department guy was GREAT! More

by ags.rui
Customer Service
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2022 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 26, 2021

I was explained all that was needed to be serviced from the beginning. Parts had to be ordered. I was contacted when parts were in & made an appointment. Unfortunately the job took longer than expected & M More

by CASINOGAL810
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2021 -

Ken Ganley Nissan Mayfield responded

Hi Casinogal810, we are very happy to have provided you with such a positive experience!

December 24, 2021

They give fast service and make sure you are happy with everything. They also make is easy to schedule appointments. More

by PENGUINTEACHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Holly Vansil
Dec 25, 2021 -

Ken Ganley Nissan Mayfield responded

Hi Penguinteacher, we are very happy to have provided you with such a positive experience!

December 22, 2021

Timely, professional, informative and respectful. They gave good feedback and provide options for work that was required immediately and in the future More

by wsimmons1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2021 -

Ken Ganley Nissan Mayfield responded

Hi Wsimmons1, we are very happy to have provided you with such a positive experience!

December 22, 2021

There was more work needed than I anticipated, but it was all done right. And the communication was wonderful! More

by emj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Korey Kainec
Dec 24, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 21, 2021

Every thing was completed in a time frame that was told to me. The staff is very friendly and helpful. Had a saving I didn't know I had. Was told when I was paying my bill. Appreciate all the help. More

by MAXB4814
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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