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Ken Ganley Nissan Mayfield - Service Center

Mayfield Heights, OH

4.8
1,554 Reviews

1,554 Reviews of Ken Ganley Nissan Mayfield - Service Center

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October 28, 2021

Nothing spectacular here. Customer service was average. Actually I was very disappointed with the quote I received and it seemed like the service guy got an attitude when I opted not to spend an excruciati More

by EFLETCHER07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2021 -

Ken Ganley Nissan Mayfield responded

Efletcher07, it's upsetting to hear that you did not receive the top-notch service we strive to provide.

October 27, 2021

Great service department. Informative. Courteous staff.Easy process when calling to schedule an appointment. Very satisfied. More

by Honda Girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2021 -

Ken Ganley Nissan Mayfield responded

Hi Honda Girl, we are very happy to have provided you with such a positive experience!

October 27, 2021

Great courteous professional service. I feel they are very efficient and trustworthy and I will definitely continue to use them. More

by srsmallx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Korey Kainec
Oct 29, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 26, 2021

I was so pleased that the service department was able to accomodate me. I was in town only for a short time but overdue for an oil change. I was able to take the long roadtrip with peace of mind, thank you More

by NANVERES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 26, 2021

Excellent service was very happy with everything as always. Satisfaction is always guaranteed. Thanks Ganley More

by SHORTBROWN66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Korey Kainec
Oct 29, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 23, 2021

Easy to make appointment. Prompt service. Clean room to wait in. Super easy to checkout More

by KLLENEHAN54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Korey Kainec
Oct 26, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 23, 2021

Amazing customer service all around! They make you feel like family they way they take care of you. More

by jvunovich7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Korey Kainec
Oct 26, 2021 -

Ken Ganley Nissan Mayfield responded

Hi Jvunovich7, thank you so much for your positive comments about Ganley Nissan, Inc.!

October 21, 2021

There was a mis understanding on my part and the service professional took care of it for me. May have saved future purchase from me buying a car from Ganley More

by KGLESKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Korey Kainec
Oct 23, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 21, 2021

Korey too great care of me and my vehicle. I've been using this location to service my vehicles for the past 6 years and they do great work in a timely manner More

by TIFFANY.SMITH2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Korey Kainec
Oct 23, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 20, 2021

They were very accommodating and offered several options to me to consider so I was pleased More

by ZIPPERALAN1
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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