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Ken Ganley Nissan Mayfield - Service Center

Mayfield Heights, OH

4.8
1,554 Reviews

1,554 Reviews of Ken Ganley Nissan Mayfield - Service Center

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September 06, 2021

Service was excellent. Very informative and helpful. Brent informed me of a second recall on my vehicle and order the part for me. Waiting area was clean, which is very appreciated during these times More

by mirandaslaughter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2021

Everyone is very friendly, efficient, and personable! Scheduled my appointment and when I arrived I was taken care of right away. Excellent service from beginning to end. Thanks Brent. More

by ROACHM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patti Takach
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2021

I knew my brakes needed replacement. Wanted to have Nissan parts so returned to dealership. Loaned a car while brakes and other work was completed. Courteous and kind! More

by ANN_HERBRUCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike is always thereto help me!, Kamal Rida
September 01, 2021

Very comfortable waiting room. Updates were given often so you knew how long it would be. Coffee was good. Missed the popcorn. Everyone is friendly More

by CHARSEMI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2021

The dealership was clean, there was a waiting area for customers, accommodating with snacks, beverages, and TV. Customer service was polite and friendly. Was immediately taken care of and they ready for m More

by MAMAKAII
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2021

This is the best service department! Got me right in and out! Took care of all of me needs. Cleaned my car. What more could you ask for? Best around More

by John Berryhill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Holly Vansil, Brandon Boro, Korey Kainec, Kamal Rida, Ian Behra
Sep 04, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 27, 2021

Maranda greeted me as i was coming in ,and addressed my needs. She quickly offered 5 vehicles for me to view and test drive. She's very friendly and professional. She earned my trust and the car was excell More

by WGRETCHENGRW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maranda Seither
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kamal Rida
Sep 04, 2021 -

Ken Ganley Nissan Mayfield responded

Wgretchengrw, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ganley Nissan, Inc..

August 27, 2021

My vehicle was serviced at your dealership. I appreciated the thoughtful consideration that your staff showed me. Excellent customer service throughout. I would recommend your place to my frien More

by eagletrip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 26, 2021

appointment started promptly and was completed in a timely manner. Michael was informative and explained what work was done and pricing. He is a great asset More

by LDSUZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maranda Seither
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 26, 2021

The service was very well and prompt. Will return for future service for all of my nissan vehicles. The service team explained what needed to be done and gave me an estamated time frame that was VERY clo More

by jones.lester
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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