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Ken Ganley Nissan Mayfield - Service Center

Mayfield Heights, OH

4.8
1,554 Reviews

1,554 Reviews of Ken Ganley Nissan Mayfield - Service Center

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July 27, 2021

My service representative went above and beyond to take care of me. I appreciate everything he did and made my day brighter when life was chaotic. More

by jmiklavic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Korey Kainec
July 26, 2021

The service department is always professional, courteous and responsive to questions and concerns. This has become my go to service center and I am confident in their work. More

by sdb1jr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2021

Good as always. I came in for two recalls on my car they got both recalls done.I was in and out in one hour thank you very much. More

by REBECCA524
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Korey Kainec
Jul 25, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 21, 2021

I accidentally missed my appointment. When i realized that, i called dealer service to see if i could get an appointment the same day, as i was planning a short trip. The service writer was very accommo More

by JROCKIT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2021 -

Ken Ganley Nissan Mayfield responded

Hi Jrockit, we are very happy to have provided you with such a positive experience!

July 20, 2021

Experience is so much better than other service departments have been. Love my Rogue & will continue to go to Ganley Mayfield Nissan for service for the quality work they do. More

by KBEUCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2021 -

Ken Ganley Nissan Mayfield responded

Hi Kbeuck, we are very happy to have provided you with such a positive experience!

July 19, 2021

I went in for a routine oil change and tire rotation. The staff had me in and out in no time. Staff were friendly and courteous. More

by kimsmisery730
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2021 -

Ken Ganley Nissan Mayfield responded

Hi Kimsmisery730, we are very happy to have provided you with such a positive experience!

July 17, 2021

Excellent service department. Mike is an excellent sevice advisor who Ive gotten to know over the years. Always very responsive and friendly.Gets me in and out on a timely basis. More

by STEVED50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Boro
Jul 21, 2021 -

Ken Ganley Nissan Mayfield responded

Thanks again for taking the time to leave us this information about your recent visit. Take care!

July 16, 2021

I really felt i recieved the necessary help and being inform about my car as it had immediate issues that need to be address. Thanks More

by jalaundergammage
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2021 -

Ken Ganley Nissan Mayfield responded

Thanks again for taking the time to leave us this information about your recent visit. Take care!

July 15, 2021

Brent was very helpful and attentive. It was just a routine service, so nothing out of the ordinary was required. But he kept me up to date on what was happening. (It was nice to see faces again, too.) More

by emj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2021 -

Ken Ganley Nissan Mayfield responded

Hi Emj, we are very happy to have provided you with such a positive experience!

July 15, 2021

My service advisor was very attentive, friendly and always goes out of his way to make sure we are completely satisfied. Outstanding customer service! Thank you More

by GREGG12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Korey Kainec
Jul 18, 2021 -

Ken Ganley Nissan Mayfield responded

Hi Gregg12, we are very happy to have provided you with such a positive experience!

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