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Ken Ganley Nissan Mayfield - Service Center

Mayfield Heights, OH

4.8
1,554 Reviews

1,554 Reviews of Ken Ganley Nissan Mayfield - Service Center

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June 16, 2021

Ganley Nissan has been the dealership I have dealt with for many years. The employees in the service department are consistently professional and knowledgeable. Fortunately, I have only had to bring my ca More

by VETELLA.CAMPER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Korey Kainec
Jul 10, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Jul 10, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 08, 2021

My experience was excellent!!! I came for an oil change and tire rotation. Brent from service went out of his way to help me fix my blue tooth connection and do a hard reset. I’ve always been very pleased More

by Stylinekepich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 07, 2021

They were able to take me at the end of a Friday afternoon and eager to meet my needs for my much over-due car servicing. Thank you Brent. More

by margaret_demany
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 04, 2021

Awesome service! Brent did an outstanding job! Told me all the things that needed to be done with my car for future and was super nice! More

by COCO111185
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 03, 2021

Staff is very friendly and helpful. I felt super comfortable and welcomed the minute I walked through the door. They worked with me and very helpful in reviewing the routine maintenance and what I s More

by DENNIS.KANGAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patti Takach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Legg, Brandon Boro, Korey Kainec
Jun 25, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Jul 10, 2021 -

Ken Ganley Nissan Mayfield responded

Hi Lhanna0806, we are very happy to have provided you with such a positive experience!

June 02, 2021

Brent in customer service was very helpful in reviewing the routine maintenance and what I should plan for the next visit. The waiting area is clean and pleasant to use. Check-out was seamless. I appreci More

by KITJENSEN50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Jun 25, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 02, 2021

excellent service. service service service I don't appreciate being forced to write 25 words I said excellent service that's very very very very very very annoying More

by LVHUBBS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 01, 2021

good service provided by Mike, although you guys did not find anything wrong with my vehicle. I appreciate him taking the time to look at it and check it out. More

by APACE2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 31, 2021

Oil change and others thing i need done in the next few weeks. Thanks again for your help mike and the crew service 🙂🙂🙂. Annetta D More

by MS.ANNETTASTAFFORD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 31, 2021

The service manager met me at the drive-in door just as I pulled up, knew who I was by my appointment time and addressed my concerns apart from the oil change. I was in and out in 45 minutes and everything More

by PHZEIT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2021 -

Ken Ganley Nissan Mayfield responded

We appreciate your positive review about your recent experience with us!

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