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Ken Ganley Nissan Mayfield - Service Center

Mayfield Heights, OH

4.8
1,554 Reviews

1,554 Reviews of Ken Ganley Nissan Mayfield - Service Center

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May 21, 2021

Korey was absolutely a joy to work with. He truly had the best options for me and explained everything throughly. He had excellent communication skills and made it easy to understand. More

by ALISONFARONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Korey Kainec
Jul 10, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you so much again for your feedback! We hope you have a great day!

May 17, 2021

Not so much the customer service at the desk, Corey was very friendly and tried doing as much as he could but this service center is a nightmare compared to Nissan of NOrth Olmsted! More

by SRAPP87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Korey Kainec
Jul 15, 2021 -

Ken Ganley Nissan Mayfield responded

If you have any further questions, please give us a call. We're always happy to help!

Jul 15, 2021 -

Ken Ganley Nissan Mayfield responded

If you have any further questions, please give us a call. We're always happy to help!

May 12, 2021

So pleased that the service department was able to accommodate my schedule. They went above and beyond, getting me in earlier than my scheduled appointment More

by NANVERES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 11, 2021

Perfect , I had called in advance & scheduled appointment for oil change & tire rotation. I was surprised very little wait & job completed quickly . Thank you ! Plus waiting area was clean I felt comfortable More

by jprice4295
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Korey Kainec
May 28, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 08, 2021

They did an awesome job with my detail and oil change. My car was in and out within a few hours and looked brand new again ! More

by ebunn22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Holly Vansil, Brandon Boro, Korey Kainec, Kamal Rida
May 28, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 05, 2021

Perfect , I had called in advance & scheduled appointment for oil change & tire rotation. I was surprised very little wait & job completed quickly . Thank you ! Plus waiting area was super clean I felt comfo More

by EXAMINETHIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unk
May 07, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 05, 2021

Great customer service. Wouldn’t have had had it any other way. They took care of me right away and made sure that I was satisfied. More

by MSTOCCARAHARRIS75
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Korey Kainec
May 07, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 05, 2021

I present my coupon that I received by mail that reflect 20 percent.I was only given $100 off instead was not happy some kind of excuse was said More

by JEMLDB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Korey Kainec
May 28, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 04, 2021

I LOVE them. Their customer service is exceptional!!! I would refer them to family and friends without a second thought. They’re ALWAYS kind, courteous and respectful. More

by ROBERTA.HERBERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 04, 2021

The technician was polite, efficient and helpful in explaining options for repair. Phone follow up with estimated costs of repair was timely and completion of work were appreciated. Suggestions for add More

by rjjengineer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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