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Ken Ganley Nissan Mayfield - Service Center

Mayfield Heights, OH

4.8
1,554 Reviews

1,554 Reviews of Ken Ganley Nissan Mayfield - Service Center

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January 28, 2024

Prompt. Very professional. Thorough No No No thank you very much I am finished Bye More

by HFPINCUS54
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Johnson
Jan 30, 2024 -

Ken Ganley Nissan Mayfield responded

Hello, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 28, 2024

Usually ok, but very discouraged last few visits Not happy with quality of work from younger service technicians . Half done, questionable if all services paid for were actually done . More

by C44THO
Recommend Dealer
No
Employees Worked With
Korey Kainec, Korey Kainec
Jan 30, 2024 -

Ken Ganley Nissan Mayfield responded

Hello, thank you for your feedback. We are sorry that your experience at Ken Ganley Nissan Mayfield did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

January 28, 2024

On Thursday I had a maintenance checkup on my car, all was good, but I forgot to tell Brent about my gas door not opening without it being pryed open, I stopped back in on Saturday but he wasn't there so More

by ax80rose
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Johnson
Jan 30, 2024 -

Ken Ganley Nissan Mayfield responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Nissan Mayfield. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 28, 2024

Very cordial and professional They explained clearly the kind of service was needed the maintenance of my vehicle More

by wecjr2
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Johnson
Jan 30, 2024 -

Ken Ganley Nissan Mayfield responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 27, 2024

they are awesome the service manager and general manager are a winning duo sales staff is top knock More

by GABBYKLAUE16
Recommend Dealer
Yes
Employees Worked With
frank sumpter
Jan 30, 2024 -

Ken Ganley Nissan Mayfield responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 27, 2024

Very helpful and profesional atmosphere Easy to work with and answered most of our questions without hesitation More

by AWOON214
Recommend Dealer
Yes
Employees Worked With
Matt Kane
Jan 30, 2024 -

Ken Ganley Nissan Mayfield responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 27, 2024

All was great. Car was serviced quickly at a great price! Thank you! I look forward to coming back. More

by MAELLIS11
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Johnson
Jan 27, 2024 -

MAELLIS11 responded

All was great. Car was serviced quickly at a great price! Thank you! I look forward to coming back.

Jan 28, 2024 -

Ken Ganley Nissan Mayfield responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

January 26, 2024

The dealership always give great service. Everyone is very nice and respectful. The dealership always gives out great service. Everyone in the dealership is very nice and respectful. More

by A.Brewer
Recommend Dealer
Yes
Employees Worked With
Korey Kainec, Korey Kainec
Jan 27, 2024 -

Ken Ganley Nissan Mayfield responded

Hi A.brewer, we are very happy to have provided you with such a positive experience! We hope to see you soon!

January 26, 2024

Mike is great to work with. He's been my service guy since 2017. Mike is very customer friendly. More

by MR
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Yurczak
Jan 26, 2024 -

Ken Ganley Nissan Mayfield responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Nissan Mayfield! Feel free to reach out to us if you need anything. Have a wonderful day.

January 25, 2024

Very courteous Took care of issue without appointment Great Job by all Service Cashier Clean More

by MMACAUDA90
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Yurczak
Jan 26, 2024 -

Ken Ganley Nissan Mayfield responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Ken Ganley Nissan Mayfield

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