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Ken Ganley Nissan Mayfield - Service Center

Mayfield Heights, OH

4.8
1,554 Reviews
Call Service Center (440) 449-9500

1,554 Reviews of Ken Ganley Nissan Mayfield - Service Center

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December 05, 2023

Always professional, love Korey he's always pleasant and courteous. Staff always speak. Thank you. More

by SAMISCHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Korey Kainec
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Dec 07, 2023 -

Ken Ganley Nissan Mayfield responded

Hi Samischer, thank you so much for your positive comments about Ken Ganley Nissan Mayfield! We are always more than happy to assist you if anything else comes up. Take care!

December 05, 2023

Kind, efficient, and helpful. Great staff and a nice waiting room with a great coffee machine. More

by 83KALW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 07, 2023 -

Ken Ganley Nissan Mayfield responded

83kalw, your wonderful feedback and rating mean a lot to us. If you have any further questions, please don't hesitate to reach out!

December 02, 2023

I am always pleased with the quality of service that I receive from the Ganley team. More

by INNESLONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Constantine Matthews ?? ?? ?? ?? ??
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Dec 03, 2023 -

Ken Ganley Nissan Mayfield responded

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

December 01, 2023

I really liked the service however when I made the Appointment I had to wait two weeks which is a very long time . More

by ARTURVIKTOROV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Korey Kainec
Report | Print
Dec 03, 2023 -

Ken Ganley Nissan Mayfield responded

Hello, thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Please don't hesitate to reach out to us if there's anything more we can do!

November 30, 2023

Brent was very helpful and thorough. He seemed to care about my safety; I appreciated that. More

by MARCHES1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darlene
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Dec 01, 2023 -

Ken Ganley Nissan Mayfield responded

Hi, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

November 28, 2023

Great service. Knowledgeable and friendly staff. Will definitely be back! You've won all my business! More

by teri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Korey Kainec
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Dec 01, 2023 -

Ken Ganley Nissan Mayfield responded

Hi Teri, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 26, 2023

The only experience I had with the dealership was their service department, and it was very good. More

by JAKINSCOTT
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Yurczak
Report | Print
Nov 28, 2023 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

November 25, 2023

Not interested in that. Please don't text me with requests to type sentences. Ok. I am done. More

by PAKOVAL
Recommend Dealer
Yes
Employees Worked With
Steve
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Nov 27, 2023 -

Ken Ganley Nissan Mayfield responded

Hello Pakoval, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

November 24, 2023

I had a scheduled appointment primarily to check on the tire pressure. I was there nearly two hours. I’ve been other places where it’s been done in 10 minutes. More

by TERRY.SILVER
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2023 -

Ken Ganley Nissan Mayfield responded

Hi Terry, thank you for your feedback. We are sorry that your experience at Ken Ganley Nissan Mayfield did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

November 23, 2023

Excellent quick service that’s all I say. Great job. Will be back.Thanks to Brent Johson More

by RCHARLILLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Humphrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Holly Vansil
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Nov 25, 2023 -

Ken Ganley Nissan Mayfield responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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