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Ken Ganley Nissan Mayfield - Service Center

Mayfield Heights, OH

4.8
1,554 Reviews
Call Service Center (440) 449-9500

1,554 Reviews of Ken Ganley Nissan Mayfield - Service Center

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November 18, 2023

Brent kept me updated throughout out the process. Turned to be a easy fix and I didn't get pressured into any additional work. Even was able to schedule my next appointment on the spot More

by SHINNAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Korey Kainec
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Nov 20, 2023 -

Ken Ganley Nissan Mayfield responded

Hi Shinnay, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 17, 2023

Great customer service all the way around! !! Thank you to the entire team that I interacted with at my most recent visit to Ken Ganley Nissan in Mayfield Heights,OH More

by Honda Girl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Korey Kainec, Krystal Hollins
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Nov 18, 2023 -

Ken Ganley Nissan Mayfield responded

Hi Lavender, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Nissan Mayfield! We are always more than happy to assist you if anything else comes up. Take care!

November 15, 2023

Korey really help me out I came there for and oil change and had a coupon but couldn’t find it and he help me out anyway and gave me the discounts. Thank you Korey More

by APRILDRAYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Korey Kainec
Report | Print
Nov 16, 2023 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to see you soon!

November 14, 2023

Got oil change and they usually wash car but didn’t this time and they were suppose to check the radio but didn’t. When asked was told wasn’t on work order even though we talked about it when making initial More

by RAW326
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Korey Kainec
Report | Print
Nov 16, 2023 -

Ken Ganley Nissan Mayfield responded

Hi, we really appreciate your feedback! Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

November 11, 2023

Korey and the team are fantastic to work with! I wouldn’t trust anyone else! More

by PAIGEOCHOCKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Vansil, Brandon Boro, Korey Kainec, Ian Behra
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Nov 12, 2023 -

Ken Ganley Nissan Mayfield responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Nissan Mayfield! We hope you have a great day!

November 11, 2023

They are nice people, polite and pay attention to what ever your car needs. I'm glad to went to this nissan service More

by CRG0814
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 12, 2023 -

Ken Ganley Nissan Mayfield responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Nissan Mayfield! Please don't hesitate to reach out if there's anything additional we can do for you.

November 10, 2023

It was difficult to an appointment but after that it smooth sailing as the technicians did there thing. More

by RICHARDWEBER922
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 12, 2023 -

Ken Ganley Nissan Mayfield responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

November 10, 2023

Great and fast service, awesome customer support, nice and helpful people, highly recommended. Keep up the good job! More

by Marcin Z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Korey Kainec
Report | Print
Nov 12, 2023 -

Ken Ganley Nissan Mayfield responded

Hello Marcin, we're happy to hear you had such a positive experience with our team! Thanks again for the recommendation, and have an amazing day!

November 10, 2023

I couldn’t be happier with the service and the lounge to wait for the car was very comfortable. Everybody was very kind. More

by WILLIAMSPANER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Korey Kainec
Report | Print
Nov 12, 2023 -

Ken Ganley Nissan Mayfield responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 10, 2023

From the arrival, until I left the shop, the service was friendly, prompt, courteous and informative.. More

by GASTONPATRICIA052
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Korey Kainec
Report | Print
Nov 12, 2023 -

Ken Ganley Nissan Mayfield responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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