Back

Ken Ganley Nissan Mayfield - Service Center

Mayfield Heights, OH

4.8
1,554 Reviews

1,554 Reviews of Ken Ganley Nissan Mayfield - Service Center

Sort by
August 10, 2023

Very friendly very helpfull. Would do all the could to make experience a good one More

by LAURONEST9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Kane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Holly Vansil
Aug 14, 2023 -

Ken Ganley Nissan Mayfield responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 10, 2023

Had my vehicle in for servicing last week. Very quick, professional and timely. Will return for future service! More

by MJMORRIS009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Ken Ganley Nissan Mayfield responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 10, 2023

Very professional and I was very satisfied with their concern about my Vehicle Safety Thank You I appreciate all that Dealership did for me and Brent Johnson is a kind and trustworthy person Thank You More

by Knytro14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Ken Ganley Nissan Mayfield responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ken Ganley Nissan Mayfield. If you have any further questions, please give us a call. We're always happy to help!

Aug 15, 2023 -

Knytro14 responded

Great Work hopefully I’ll be there for oil changes and not Vehicle Damage Have Great Days ahead

August 08, 2023

Always always a wonderful experience everyone is very friendly and go over and Beyond thank you More

by IDOMW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2023 -

Ken Ganley Nissan Mayfield responded

Hi Idomw, we are very happy to have provided you with such a positive experience! We hope to see you soon!

August 06, 2023

Fast, courteous and professional. Definitely return to Ganley. Nothing like shopping local. Have a great day. More

by S.ROGALINER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2023 -

Ken Ganley Nissan Mayfield responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!

August 06, 2023

I am a 30 customer of Ken Ganley Nissan Mayfield. The sales and service team members continue to meet or exceed all of my expectations. They are quick to listen and respond to all of my questions and More

by CPSAP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2023 -

Ken Ganley Nissan Mayfield responded

Thank you for your feedback. We are sorry that your experience at Ken Ganley Nissan Mayfield did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

Aug 09, 2023 -

CPSAP responded

Thank you so much for your quick reply to my review. In retrospect, I should have gone to the service manager prior to submitting a negative review. The sales and service management department at Ken Ganley Nissan Mayfield has always been fair, courteous and professional with my as a 30 year customer. I have decided to update the review that I previously submitted with a favorable response.. I plan to continue serving and purchasing my vehicles at Ken Ganley Nissan Mayfield.

August 05, 2023

Great service. Friendly informed staff. Appointments are timely. Nice facility. Great car selection! Thank you More

by SHARONMSNOW
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Korey Kainec
Aug 08, 2023 -

Ken Ganley Nissan Mayfield responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

August 04, 2023

Great service, knowledgeable mechanics and excellent turn around time. Buy Nissan! You're going to love your car, and a #1 Service Center. More

by Barbara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2023 -

Ken Ganley Nissan Mayfield responded

Hi Barbara, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!

August 03, 2023

Very helpful and my service was great. And was done quickly it's always a nice environment More

by TAMARA.GRAY73
Recommend Dealer
Yes
Employees Worked With
Korey Kainec
Aug 08, 2023 -

Ken Ganley Nissan Mayfield responded

Hi Tamara, thank you so much for your positive comments about Ken Ganley Nissan Mayfield! If you have any further questions, please give us a call. We're always happy to help!

August 02, 2023

Was quick, efficient and polite, I had questions about my vehicle that he answered and he was able to put me in a schedule More

by BRANDONLSDHANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
58
...