Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ken Ganley Nissan Medina
Medina, OH
1,723 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,723 reviews
May 24, 2016
Great place to buy or lease a vehicle. This was the 3rd Altima I leased from Ken Ganley Nissan in Medina. The selection of vehicles is awesome. The Sales associates are so friendly, outgo This was the 3rd Altima I leased from Ken Ganley Nissan in Medina. The selection of vehicles is awesome. The Sales associates are so friendly, outgoing, and professional. The facility is clean also. Stop in and ask for Rose, she's outstanding. Ken Ganley Nissan of Medina has been wonderful working with and I will certainly return.. More
by MissAnnie
Employees Worked With
Rose Strelbicki
May 20, 2016
fast sale truck had problems and they didn't tell me 4 1/2 hours later the deal was done never telling me the keys to the truck where bad yes both of them I got home the mirrors needed fix and the cruise 4 1/2 hours later the deal was done never telling me the keys to the truck where bad yes both of them I got home the mirrors needed fix and the cruise control I had to have fixed. Everyone said to bad it's used if that is the case why did I go to this dealer ship to buy a car. If the not ready to sale then why did they do it I should have to go over the truck with a check list that's there jobs and that's why u go to a creditable dealer ship. RIGHT? don't bother going to this one the keys alone are going to cost almost 400 just to replace and you know and I know they knew they where bad if not how did they even drive the truck across the parking lot More
by gah2012
Employees Worked With
don't remember
May 15, 2016
Great overall experinece, John stayed on it. John was consistently professional and yet made me feel like an old friend. It was nice getting to know him. Initially when we first came in, we wer John was consistently professional and yet made me feel like an old friend. It was nice getting to know him. Initially when we first came in, we were coming in to see a car that we looked at on the Ganley website and then when we got there the car was no where to be found. We were kind of frustrated about this but John showed us some others and we drove one that we eventually bought. John. Thank you for your service to our country. I appreciate you. Ray McConnell More
by Ray
Employees Worked With
John "Rambo" Ramsey
April 12, 2016
Great Buying Experience We had a great buying experience at Ken Ganley Nissan! After months of monitoring car prices online, Ganley Nissan had the lowest in the area. We drov We had a great buying experience at Ken Ganley Nissan! After months of monitoring car prices online, Ganley Nissan had the lowest in the area. We drove from Columbus up to the Akron area to make a purchase and the team could not have been more helpful or friendlier. They made it a great, non-stressful buying experience. More
by BuckeyeFan
Employees Worked With
John "Rambo" Ramsey
April 08, 2016
They do not honor their word. In the process of negotiating for a new vehicle I was promised by the sales manager that the offer they made us would stay in effect until the vehicle In the process of negotiating for a new vehicle I was promised by the sales manager that the offer they made us would stay in effect until the vehicle was sold. However when I returned a few weeks later to purchase the vehicle I was told that they would no longer honor their offer. I was told that since the manager who made the offer to me no longer work for the dealership they would not be able to honor it. I stated that he worked there at the time and represented their business and they should honor the word of all of their employees past and present. I will never visit or purchase a vehicle from the dealership. I will say that the salesman work hard for us to get a deal done but management stood in the way. More
by Joe Traska
Employees Worked With
Jimmy Koty
March 19, 2016
Great Experience Went in for a trade in on one car, and they worked with us for a lease on a 2015 Nissan Sentra and a 2015 Nissan Altima, so we traded two cars with th Went in for a trade in on one car, and they worked with us for a lease on a 2015 Nissan Sentra and a 2015 Nissan Altima, so we traded two cars with the same payment. DJ went above and beyond and was very respectful to both us. Chad in finance took care of us in a quick and timely fashion. I am a new Nissan owner, and cant be happier More
by Brett73
Employees Worked With
DJ Finkbeiner
March 06, 2016
Bait and switch We were told to come in to test drive 2 used cars. We were told they would be waiting out front. When we got there nobody knew where the cars were. We We were told to come in to test drive 2 used cars. We were told they would be waiting out front. When we got there nobody knew where the cars were. We were told they were at the detail shop have a seat. Then we were told one sold yesterday the other was out on an overnight test drive. Really it took 30 min to figure that out? Not sure what the trooth is but I call it bait and switch. They tried to get us to look at other cars. We left and headed to an honest dealership. More
by Chagrin
Employees Worked With
Frank Bystricky
March 03, 2016
Very happy with my new Nissan Everyone at the dealership has been helpful and they all go above and beyond to make sure that I am a satisfied customer. Really excellent service. Ro Everyone at the dealership has been helpful and they all go above and beyond to make sure that I am a satisfied customer. Really excellent service. Rose has always been very helpful to me (on my third Nissan from Ken Ganley and worked with Rose each time) and she regularly checks in with me to make sure that I'm happy with my vehicle. More
by jld
Employees Worked With
Rose Strelbicki
February 25, 2016
Tigh always is great to deal with Tigh Shaffer sets a great standard for others to match, he's great with customers, and has great communication skills. He is very professional, and Tigh Shaffer sets a great standard for others to match, he's great with customers, and has great communication skills. He is very professional, and is the person I would prefer to set up / work with on any of the service appointments. More
by MichaelS
Employees Worked With
Tigh Shaffer
February 19, 2016
Our new 2016 Rogue We were very happy with Ken Ganley Nissan when we bought our new Rogue the dealership is very honest and we loved the customer service. Rose was grea We were very happy with Ken Ganley Nissan when we bought our new Rogue the dealership is very honest and we loved the customer service. Rose was great made sure we knew the features very knowledgeable , and very nice. More
by rider123
Employees Worked With
Rose Strelbicki
