Ken Ganley Nissan Medina

Had an inspection on my car performed for free including brakes. Most dealers want $35 to do this. Was given a loaner car and when my car was not ready on time, I was given free oil changes and fuel in brakes. Most dealers want $35 to do this. Was given a loaner car and when my car was not ready on time, I was given free oil changes and fuel in the loaner car. Additionally, I was able to use 10% off coupon and was given more off then I had anticipated. I signed up for the rewards program as well and was given more money off of future services. The only reason I gave a 4 instead of a 5 was because they initially ordered the wrong brake pads,(I have an Infiniti.) They overnighted the right ones and I had my car the next day. Oh, and they even washed my car. More

I sent two separate emails from two separate websites, Autotrader and dealer website, and received a reply from neither. How can a business that relies on customers actually purchasing their product stay Autotrader and dealer website, and received a reply from neither. How can a business that relies on customers actually purchasing their product stay in business when they conduct themselves in this manner? I was possibly going to be spending upwards of $40,000 at this dealership. More