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Ken Ganley Parma Hyundai
Parma, OH
1,000 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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July 28, 2025
Service department is incompetent and service advisors lie to you very condensending as well down right uncustomer oriented. If you don't accept what they say they become belligerent. lie to you very condensending as well down right uncustomer oriented. If you don't accept what they say they become belligerent. More
by brianfife1975
Employees Worked With
Mike Miller
July 27, 2025
From the receptionist to finance, everyone was very welcoming. Jared Dresp made the buying process very pleasant. I would not hesitate to recommend Ken Ganley Hyundai Parma to my friends and family! welcoming. Jared Dresp made the buying process very pleasant. I would not hesitate to recommend Ken Ganley Hyundai Parma to my friends and family! More
by Csudnik
Employees Worked With
Jared dresp
July 18, 2025
I've been coming here for years. Three different leases and I've always been taken care of. While the economy is ever changing, they work with you to get the best deal and car for yo Three different leases and I've always been taken care of. While the economy is ever changing, they work with you to get the best deal and car for your money. Their maintenance staff is tier 1. More
by stevenboddy
Employees Worked With
AJ and John
July 16, 2025
Dealership employees are polite and very knowledgeable. Explained what service was being done on my car and when it would done and what if there any cost involved. Explained what service was being done on my car and when it would done and what if there any cost involved. More
by mazloh
Employees Worked With
Andrew Wagner
July 14, 2025
Very professional and punctual. Mike, my service rep was informative and accurate on the amount of time it would take to service my vehicle. Mike, my service rep was informative and accurate on the amount of time it would take to service my vehicle. More
by Jlengauer817
Employees Worked With
Mike
July 14, 2025
This is my third Equus/Genesis. I bought one of the first big ones (which is now the H90) and was blown away by the car and even more so the service. I bought the AWD G 90 when it I bought one of the first big ones (which is now the H90) and was blown away by the car and even more so the service. I bought the AWD G 90 when it became available, and I was extremely disappointed in the lack of attention and failure to provide service by the dealer, not Ganley, I traded it in after 18 months and got a Pilot. Flash forward 4 years and due to the new GV80 that was available, I dove back into Genesis products. After today’s experience with the service department, I can say that for those of you who may have had a bad experience and it’s keeping you away from buying a Genesis, fear not . Exceptional service is back. Even for my almost two year old GV80! More
by Artie
Employees Worked With
John
