Ken Ganley Parma Hyundai

**Exceptional Service from Craig Toddy** The service we received at the dealership was nothing short of exceptional! We originally came in looking for a different vehicle, but thanks to Craig Toddy, we we received at the dealership was nothing short of exceptional! We originally came in looking for a different vehicle, but thanks to Craig Toddy, we ended up in the perfect one for us. The moment my wife saw the Hyundai Santa Fe SEL in Hampton Gray with the roof rack, her face lit up! Craig noticed it immediately and got the ball rolling without hesitation. He paid attention to what mattered to us and made sure we were moving in the right direction. Craig was one of the fastest-moving employees we saw in the dealership. He was helping multiple customers, yet he still made a point to ensure we never felt neglected or overlooked. His professionalism, efficiency, and attention to detail truly stood out. The test drive was great, and Craig was informative, personable, knowledgeable, and an absolute professional throughout the entire experience. It was also a pleasure meeting Gus! Car buying can sometimes feel overwhelming, but Craig made the experience smooth, enjoyable, and memorable.He went above and beyond, and we genuinely appreciate the effort he put into helping us find the right vehicle. We will absolutely be back for our next vehicle! Hopefully, we’ll get Craig again. If not, someone is going to have some BIG shoes to fill! Thank you, Craig, for making this such a great experience.You are a true asset to the dealership! More

Great experience from the moment we started working with Antoine. Everything was seamless. Overall perfect car buying experience. And everyone at Ganley Hyundai was welcoming. Antoine. Everything was seamless. Overall perfect car buying experience. And everyone at Ganley Hyundai was welcoming. More

Exceptional service, both maintenance and sales. Highly recommend this dealership and Rich for your vehicle needs. Highly recommend this dealership and Rich for your vehicle needs. More

Jared Dresp made the entire buying process from start to finish very easy and stress free. From the day we came in to test drive multiple cars and ask questions, there was no constant "hounding" and was pro finish very easy and stress free. From the day we came in to test drive multiple cars and ask questions, there was no constant "hounding" and was promptly responsive when we reached out with any questions. I would highly recommend Jared to anyone looking for a new vehicle! More

Straightforward, personable, and honest folks to work with. Kept the stress of purchasing a new vehicle minimal, and Craig and Big Lou were able to get me a better price and rate than any other dealershi with. Kept the stress of purchasing a new vehicle minimal, and Craig and Big Lou were able to get me a better price and rate than any other dealership in northeast Ohio! More

We had an excellent experience here, with Don Blake doing a great job communicating information and pricing in a timely manner. Big Lou was also very helpful in making the finance office a pleasant place wit a great job communicating information and pricing in a timely manner. Big Lou was also very helpful in making the finance office a pleasant place without the usual high pressure. More

Don Blake did an outstanding job. He’s the best salesman that I’ve ever worked with. He is HONEST, professional. He KNOWS the Hyundai inside and out! He has a great way of communicati He’s the best salesman that I’ve ever worked with. He is HONEST, professional. He KNOWS the Hyundai inside and out! He has a great way of communicating. I could not have asked for a better experience all the way around. He helped set everything up on my car. He handled contacting my insurance agent with change in car. OUTSTANDING DEALERSHIP! Also, thank you to Frankie. He got everything I wanted, Car and rate. He did the work to bring me in. More

Very quick and easy process thank you so much for the help. Max was very helpful getting everything done! help. Max was very helpful getting everything done! More

Rocco was wonderful to work with—helpful, knowledgeable, and professional. This is my third purchase from this dealership, and he has assisted me every time in choosing the right vehicle. He made the buying and professional. This is my third purchase from this dealership, and he has assisted me every time in choosing the right vehicle. He made the buying process smooth and easy. Rocco, thank you for all your help with my new vehicle purchase. ❤️😊 More

Very friendly! Gave me a good deal! very helpful! Love this place! Highly recommend! Great customer service Gave me a good deal! very helpful! Love this place! Highly recommend! Great customer service More