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Ken Ganley Parma Hyundai

Parma, OH

Overview
Reviews
Vehicles
4.7
970 Reviews
Call Dealership (216) 749-2525
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7115 Brookpark Road

Parma, OH

44129

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Showing 970 reviews

April 20, 2024

The person who is in charge does not know how the receive the customers. He dont have any patience. They dont know how to deal with the customer. More

by raavimaheshbabu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
He is the manager
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Apr 23, 2024 -

Ken Ganley Parma Hyundai responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Hyundai Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

April 18, 2024

My time at this dealership was great. Everyone was friendly and patient, and they made getting my new car a fast and fun experience. More

by riya9917
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared Dresp
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Apr 20, 2024 -

Ken Ganley Parma Hyundai responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 16, 2024

I wouldn’t go anywhere else for a new car. Luis, Antoine, and the entire sales team are the best! More

by Bryanstacey30629
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antoine, Luis
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Apr 19, 2024 -

Ken Ganley Parma Hyundai responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Hyundai Parma! We are always more than happy to assist you if anything else comes up. Take care!

April 14, 2024

Me and my wife has helped this dealership sale as many as 11 cars in 1 year. This my favorite dealership. More

by BEEMAN1X
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LUIZ REYES
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Apr 15, 2024 -

Ken Ganley Parma Hyundai responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 13, 2024

Great customer service. Staff was friendly and informative. Jared made the effort to locate the model and specifications that I was looking for. More

by gyp0560
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared and Heather
Report | Print
Apr 15, 2024 -

Ken Ganley Parma Hyundai responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Hyundai Parma! Thank you, and have a fantastic day!

April 13, 2024

Very good dealership and friendly staff nice receiving. We worked with nice Sales rep , he explained all the features of 2024 Palisade car and clarified all our questions. We satisfies with performance an More

by jyothiqtest
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Moore
Report | Print
Apr 15, 2024 -

Ken Ganley Parma Hyundai responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 11, 2024

Clean friendly service. Sabrina made us feel very comfortable. Whole process was very relaxing. Would definitely recommend 👌 . More

by Lstrongwoman2linda s
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sabrina
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Apr 13, 2024 -

Ken Ganley Parma Hyundai responded

HI, we appreciate your positive review of your recent experience with us! Thanks for the recommendation, and have an amazing day!

April 10, 2024

Good service, friendly people. Quick service. Please stop jamming my phone with these requests. Thank you. More

by mrtn_moran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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Apr 12, 2024 -

Ken Ganley Parma Hyundai responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

April 10, 2024

I was quoted one price and charged another. Service staff need customer relations training. Misdiagnosed car issue. High repair price More

by Scorpio_cutie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Patricia, john
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Apr 12, 2024 -

Ken Ganley Parma Hyundai responded

Hi, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Someone from our staff will be reaching out to you in the very near future.

April 04, 2024

Ask for Rocco- you will not be disappointed or pressured. He treats everyone like family- in a good way!! Always delivers impactful service. The finance team is great as well. More

by Sara
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco
Report | Print
Apr 05, 2024 -

Ken Ganley Parma Hyundai responded

Hi Sara, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Hyundai Parma! Please let us know if there is anything else we can do for you; we are more than happy to help!

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