Ken Ganley Parma Hyundai

Made apointment over a month in advance, gave them recall notice case number, so they knew why I was coming. Day of the appointment, I sit and wait for an hour and a half to be told they didn't have the part notice case number, so they knew why I was coming. Day of the appointment, I sit and wait for an hour and a half to be told they didn't have the part. WHY DIDN'T YOU ORDER THE PART WHEN THE APPOINTMENT WAS MADE OR CANCEL THE APPOITMENT!!!! POOR CUSTOMER SERVICE!!!! More

Excellent service, helpful and friendly staff, very easy to make appointment, on time service, fast turn around. to make appointment, on time service, fast turn around. More

Amazing great staff great communication with the whole process rather it’s buying a vehicle or dealing with the service department. I would highly recommend this dealership to anyone who’s looking for a v process rather it’s buying a vehicle or dealing with the service department. I would highly recommend this dealership to anyone who’s looking for a vehicle. They have a great team. More

Great customer service, always do a great job with my car repairs and upkeep. Fair prices. Vicki is very helpful. As are the rest of the staff. Over the years we have bought about five cars between us and ou repairs and upkeep. Fair prices. Vicki is very helpful. As are the rest of the staff. Over the years we have bought about five cars between us and our daughters, from Ganley. More

The sales staff is professional and there are no bait and switch or pressure tactics used to generate sales. switch or pressure tactics used to generate sales. More

Great service! Explained everything well and clearly. My car was well cared for and I would recommend it to my friends. Explained everything well and clearly. My car was well cared for and I would recommend it to my friends. More

Nice people. Process went smoothly! I appreciated their explanations. Salesman Max was very helpful. Thanks! Process went smoothly! I appreciated their explanations. Salesman Max was very helpful. Thanks! More

Great experience with the personal and the final deal. I would recommend anyone who wants a enjoyable experience deal with Ken Ganley auto group. I would recommend anyone who wants a enjoyable experience deal with Ken Ganley auto group. More

Staff were extremely respectful, friendly and very helpful. Service was better than expected and they even washed my car! helpful. Service was better than expected and they even washed my car! More

May husband and I had a wonderful experience purchasing our new Sante Fe Hybrid from this dealership. Max Cruz, our salesman was extremely knowledgeable and great to work with. Max and Neil worked very h our new Sante Fe Hybrid from this dealership. Max Cruz, our salesman was extremely knowledgeable and great to work with. Max and Neil worked very hard to get us the exact car we wanted. Everyone we worked with was very professional and friendly. We would highly recommend this dealership and our salesman. More