Ken Ganley Parma Hyundai

Made a appointment in July for August 28th. Did not have me on record but took me anyways. Very appreciative. Did not have me on record but took me anyways. Very appreciative. More

Max was great, Heather was wonderful. Overall great service. 2nd time leasing a car here and would go back. Overall great service. 2nd time leasing a car here and would go back. More

After an extremely long wait to get my car in, the service department somehow no longer had my appointment on the books. I waited another few weeks. Then moments before they were supposed to arrive I service department somehow no longer had my appointment on the books. I waited another few weeks. Then moments before they were supposed to arrive I was told that they needed to reschedule because of some confusion. I bought a Genesis for the concierge service. I never get a Genesis to drive when service is being done. It’s very difficult getting appointments for service and sometimes I have to take the car in myself. I will not buy another car from this dealership because of their service department! More

Sabrina and the rest of the staff was very helpful. This process was easy and friendly. This process was easy and friendly. More

Outstanding service department! Friendly and knowledgeable! Made me feel like family. Pleasant all around experience indeed! Friendly and knowledgeable! Made me feel like family. Pleasant all around experience indeed! More

Service Department always excellent - very friendly. . never a problem after. Dealership treats as a friend not just as a customer . never a problem after. Dealership treats as a friend not just as a customer More

The service representative was outstanding in his handling of my service visit. It's unfortunate that I don't remember his name but I am very satisfied with my experience and would recommend Ganley t handling of my service visit. It's unfortunate that I don't remember his name but I am very satisfied with my experience and would recommend Ganley to everyone. Thanks More

Very good customer service. I had a great experience purchasing a new vehicle here. Thanks alot for my representative Dalia I had a great experience purchasing a new vehicle here. Thanks alot for my representative Dalia More

What can I say the absolute best car buying experience! Why can I say this? is because I've purchased 5 vehicles from Ganley Hyundai in Parma through Neil , Gus and Max. Friendly ,Honest people who care ab Why can I say this? is because I've purchased 5 vehicles from Ganley Hyundai in Parma through Neil , Gus and Max. Friendly ,Honest people who care about you trying to make you comfortable and happy with your purchase. I live near another Hyundai dealer in my hometown , but these guys make all the difference of why I drive 30 minutes out to buy from them. Best customer service ,best trade values, best prices and all from people you'd be happy to call family. What more can I say Love these people. Since 2015 and 8 yrs later.. Hands down the best! Thank you to Gus Neil and Max for always helping me out! Gary /Medina County More

Very professional, understanding, knowledgeable, easy to communicate with. Very punctual and offered advice to help with car concerns. communicate with. Very punctual and offered advice to help with car concerns. More