Ken Ganley Parma Hyundai

The staff at Ganley Hyundai were very friendly and professional when I went to buy a car. They treated me like a member of the family and went out of their way to answer all my questions and make sure professional when I went to buy a car. They treated me like a member of the family and went out of their way to answer all my questions and make sure that I was satisfied with my purchase. They explained all of my options and made sure that I understood the paperwork. More

Rich is the consummate Pro Rich is a combination of professional, expert on the Hyundai product line, and a very nice, caring man. He knew what model Hyundai Tucson before I di Rich is a combination of professional, expert on the Hyundai product line, and a very nice, caring man. He knew what model Hyundai Tucson before I did, I had originally thought to buy my lease. Information given me by Rich changed that thinking, I loved the color and he found a new one same color but updated with new features. I am very pleased and completely satisfied on all fronts. Thank you Rich, from your classmate of '54 ;) More

Rocco treated me great. A definite 5 star on all aspects. Has taken care of me twice. I would definitely recommend him to anyone. Thanks Has taken care of me twice. I would definitely recommend him to anyone. Thanks More

Ron Joffeeion is a great person to work with. He is courteous polite answers all your questions does not push you into anything you do not want he is the person to see if you need anything at anytime g courteous polite answers all your questions does not push you into anything you do not want he is the person to see if you need anything at anytime great person to work with More

Fantastic Excellent to deal with . Very close to home Real nice show room and waiting room while service is being done. Sales Mgr.works very well with custome Excellent to deal with . Very close to home Real nice show room and waiting room while service is being done. Sales Mgr.works very well with customer More

one more time Rich has sold our family many cars over the years. He has been keeping us informed about options when our lease expired. He even came in on his day Rich has sold our family many cars over the years. He has been keeping us informed about options when our lease expired. He even came in on his day off so we could get the car we needed. He's knowledgeable and does not pressure us to make a deal. He goes the extra mile. More

EXCELLANT Johnnie was a great rep - answered all my questions -worked with me on the final price-he was very inforative - very easy to talk to Johnnie was a great rep - answered all my questions -worked with me on the final price-he was very inforative - very easy to talk to More

Excellent Service for New Purchase Car buying is not like going to buy fast-food as some think. Consumer is to take your time, explain your needs & get personalized service. Car buying is not like going to buy fast-food as some think. Consumer is to take your time, explain your needs & get personalized service. More

not much attention to detail Bought a used Sonata from Ganley. Had to sit around in the dealership for 2 hours waiting for the finance person to become available, even though Bought a used Sonata from Ganley. Had to sit around in the dealership for 2 hours waiting for the finance person to become available, even though the salesman said after they processed my check "she'll be right with you, there is only one person ahead of you". Mind you, I paid cash - I didn't need any financing! Apparently it will cut into their profit margin to have TWO people who can process the paperwork when someone buys a car from them. When I got in the car with the two key fobs, BOTH of them had batteries that were run down (the car tells you that the fob needs a new battery). Three year old car, $16K, and nobody did anything when the car told them that the key fobs needed new batteries. Then when we got the car home, we noticed dog hair from the previous owner in the back seat. They certainly did not take a lot of pride in their work when preparing this car. Instead of treating me like a valued customer they just did what they needed to do to process the sale. More