
Ken Ganley Parma Hyundai
Parma, OH
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sales person I went to ganley hyundai to shop for a car that would be my last and I wanted to make sure that I could afford it.My salesperson Max Galang was so hel I went to ganley hyundai to shop for a car that would be my last and I wanted to make sure that I could afford it.My salesperson Max Galang was so helpful and listened to all my needs before he even showed me a car that i specifically wanted.we test drove it and he showed me all the new safety features and how fuel efficient the hyundai cars where.It was a perfect match for me and bought it right there and then.I was so lucky to find an honest salesperson nowadays.It gave me hope that there are still people that are good and honest.Again thank you Max Galang. More
Made it happen Salesman was Very Helpful. Finance was patoent and explained everything making this experience pleasant and trustworthy. The friendliness after the pu Salesman was Very Helpful. Finance was patoent and explained everything making this experience pleasant and trustworthy. The friendliness after the purchase is still good and now they know me by name More
Great Experience! No disappointments whatsoever with my purchase. I live close and will stop by often. Free car wash is an added bonus and when I came for my first car No disappointments whatsoever with my purchase. I live close and will stop by often. Free car wash is an added bonus and when I came for my first car wash they also added air to a low tire and i didnt have to ask. More
Rocco Outstanding customer service was provided by Rocco at the Parma Hyandui dealership. I am looking forward to trying the service department for my rout Outstanding customer service was provided by Rocco at the Parma Hyandui dealership. I am looking forward to trying the service department for my routine maintence needs. More
Elantra The only thing I was not happy with is that I did not get carpeted floor mats other thank that everything was perfect would recommend this dealer The only thing I was not happy with is that I did not get carpeted floor mats other thank that everything was perfect would recommend this dealer More
Amazing experience - run don’t walk I dislike shopping for cars - I mean don’t we all? High pressure sales. Grumpy finance people. That overwhelming stress of trying to get exactly wh I dislike shopping for cars - I mean don’t we all? High pressure sales. Grumpy finance people. That overwhelming stress of trying to get exactly what we want at a price point we can afford. Everything during this process was perfection. I drove out having met the service people, after my phone was synced with the technology in my Elantra Value with a full tank of gas and a complete understanding of all of the bells and whistles. Faced my first major snow storm of the season and was one of the cars on the road that confidently and effortlessly moved through the bad weather. Love ever feature on the car and enjoy driving it consistently. Loved every moment of the experience. More
Sweet return Great dealership, terrific staff, very thorough and professional, tremendous pricing, made decision to return easy. Great experience with sales depar Great dealership, terrific staff, very thorough and professional, tremendous pricing, made decision to return easy. Great experience with sales department, finance department, service department, best of all, love my car and love the price More
17 Veloster Turbo The staff made this a very easy and pleasurable buying experience. Would not hesitate to recommend to others. Very professional and courteous staff to The staff made this a very easy and pleasurable buying experience. Would not hesitate to recommend to others. Very professional and courteous staff took care of everything I needed. Even got the car I wanted from Michigan. More
Hyundai Santa Fe Please read the last page of this review where I stated all of my issues. Thank you! Everything was great for the most part except I did have to put a Please read the last page of this review where I stated all of my issues. Thank you! Everything was great for the most part except I did have to put a lot of money down on a lease, more than I expected and I was not happy that Transunion was the only credit company pulled for my credit score. My FICO score through Experian is about 40 points higher than the one they presented to me. Also, I was supposed to get the school graduate discount but did not apply because of 1 $11 paid medical bill from 2013 that was on my credit report. I believe the worst of anything that could be found was the basis for my lease instead of taking the higher of the 3 reporting bureaus, I did not think that was fair. I also wanted the same vehicle but in silver with dark gray or black leather interior, which they did not have in stock. I would've liked to been given the option to order it since it is a 2018. I'm getting used to the white but for a $400 payment a month, I would've like the exact color scheme I preferred, especially with a 3 year old, light beige interior isn't the greatest for keeping clean. More
Satisfied Did not Try to influence any decisions. Made sure we were satisfied and understood terms. I am happy with the car and look forward to driving it for y Did not Try to influence any decisions. Made sure we were satisfied and understood terms. I am happy with the car and look forward to driving it for years to come. More