Ken Ganley Parma Hyundai

Exceptional Dealership I am very satisfied with the customer service I received at Ganley Hyundai of Parma. The process of financing my first vehicle was a smooth one. Every I am very satisfied with the customer service I received at Ganley Hyundai of Parma. The process of financing my first vehicle was a smooth one. Everyone who I spoke with was very polite and did a great job of assisting me in choosing my new car, a 2012 Hyundai Elantra. I highly recommend this location to anyone who is looking for a vehicle. I also recommend that you ask to speak with Sales and Leasing Consultant Brad Cimino. He was friendly, honest, and very informative in helping me make a decision that is most beneficial for my financial situation. More

Exceeded my expectations I was in the market for a Hyundai Elantra with the Limited trim. Although my initial test drive was with the value edition, I wanted to test drive the I was in the market for a Hyundai Elantra with the Limited trim. Although my initial test drive was with the value edition, I wanted to test drive the Limited, which was not available at the time on the lot. Rich Heimburger, my salesman, was able to bring one in within the week so I could test drive that car. Once the deal was closed on the car, Rich continued to go the extra mile to show me how to use some of the tech features of the car (bluetooth connectivity, bluelink, homelink, etc.). Overall, the experience at Ganley Hyundai of Parma was straightforward, simple, and pleasant, and I would recommend them to anyone in the market for a Hyundai. More

very pleased I bought a car yesterday from Dale Mencke. I was very satisfied with his knowledge of the product and his efforts to get me the best deal possible. I bought a car yesterday from Dale Mencke. I was very satisfied with his knowledge of the product and his efforts to get me the best deal possible. More

Great dealership My second lease there. My sales professional Tony Chelala was of great help getting me into a new sonata from an Elantra, made the sale experience ver My second lease there. My sales professional Tony Chelala was of great help getting me into a new sonata from an Elantra, made the sale experience very simple and pleasant, always a great service at the Ganley parma location. More

Very thankful and blessed. Went to Ganley Hyundai in Parma just to look, but drove out with a beautiful Hyundai car. The nicest sales man Dale Mencke did everything for me to g Went to Ganley Hyundai in Parma just to look, but drove out with a beautiful Hyundai car. The nicest sales man Dale Mencke did everything for me to get a car and I'm so thankful. More

gas cap relacement I just wanted to acknowledge Austin Nicholson for his service today. I purchased a gas cap from the parts department at Ganley Hyundai in Parma and h I just wanted to acknowledge Austin Nicholson for his service today. I purchased a gas cap from the parts department at Ganley Hyundai in Parma and he installed it for me. Don Marinin More

"Ganley Hyundai of Parma" has changed my perception of car b uying. I am highly recommending visiting THIS particular dealership if you're considering the purchase of a new or used car. The entire Ganley team uying. I am highly recommending visiting THIS particular dealership if you're considering the purchase of a new or used car. The entire Ganley team that I was fortunate enough to work with should receive the highest marks possible. Ganley's customer service is top-notch. Brad Cimino (my Sales Rep.), Neil (Mgr.), Gus (General Sales Mgr.), Eric (Mgr.) and Luke (Finance Mgr.) completely made me feel like I was more of a friend than a customer. That was important to me because at no point did I feel pressured or uncomfortable with the car buying process. Even the staff that wasn't part of my car deal were friendly. I met one of the Service Team Associates, Adam, and felt at ease should I need to take my vehicle into Ganley for service needs. The showroom was impeccable. I am a big Hyundai vehicle fan. Ganley has a large selection of Hyundai's at all price points, plus several top quality used vehicles. I haven't purchased a car for myself in 14 years and included in my particular deal was my 2004 Subaru WRX. I was introduced to my Ganley Sales Rep., Brad, by Neil. Neither Brad nor Neil ever frowned upon the fact that the Subaru was part of the deal, nor made me feel that the car I'd owned since it was new, wasn't worthy. Everyone who assisted in the purchase made sure I didn't feel rushed and took the time to be patient with me and explain every detail of the vehicle and the financing. Finance Mgr. Luke, needed an additional signature from me after the deal was done, and offered to drive to my house personally, 1 hour away, to have me sign the necessary form. That's customer service! Should any of my family or friends ask or want me to steer them in the direction of a great dealership, and great product (Hyundai), I will no doubt recommend Ganley. Prior to going to Ganley, 3 hours earlier, I test drove a similar model at a different Hyundai dealership, and was made to feel I wasn't worthy of being in their dealership. Do yourself a favor and go straight to Ganley Hyundai of Parma. You will be treated like you deserve to own a car of your choosing. More

Sales Person "Bobby Knight" I went to get a new car and I went to Ganley Hyundai Parma, I was helped by Salesman Dale Mencke, he was very pleasant, he showed me different cars b I went to get a new car and I went to Ganley Hyundai Parma, I was helped by Salesman Dale Mencke, he was very pleasant, he showed me different cars based on my requirements on what I was looking for, he asked questions that helped me zero down on what I might want and made recommendations and suggestions. Dale was very informative on Hyundai cars all there options and features for each model, did demos as well, we went on a test drive and he made sure i felt comfortable with my choice, also the Finance Department, Heather was very friendly & helpful as well, I will definitely recommend Dale Mencke to my family and friends. ~Hector D More

sales person I went to ganley hyundai to shop for a car that would be my last and I wanted to make sure that I could afford it.My salesperson Max Galang was so hel I went to ganley hyundai to shop for a car that would be my last and I wanted to make sure that I could afford it.My salesperson Max Galang was so helpful and listened to all my needs before he even showed me a car that i specifically wanted.we test drove it and he showed me all the new safety features and how fuel efficient the hyundai cars where.It was a perfect match for me and bought it right there and then.I was so lucky to find an honest salesperson nowadays.It gave me hope that there are still people that are good and honest.Again thank you Max Galang. More

Made it happen Salesman was Very Helpful. Finance was patoent and explained everything making this experience pleasant and trustworthy. The friendliness after the pu Salesman was Very Helpful. Finance was patoent and explained everything making this experience pleasant and trustworthy. The friendliness after the purchase is still good and now they know me by name More