
Ken Ganley Parma Hyundai
Parma, OH
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Great Tom did a great job and everyone there was super friendly and helped get the price I was okay with. I have had a great experience every time I have be Tom did a great job and everyone there was super friendly and helped get the price I was okay with. I have had a great experience every time I have been in there for anything. More
My Review Great car leasing experience. This is my second car leased from this dealership. Whether it's sales or service I am always treated with professionalis Great car leasing experience. This is my second car leased from this dealership. Whether it's sales or service I am always treated with professionalism and respect. Randy was awesome!! More
Pay for 1st Class and Get Treated Like 2nd Class The service department, parts department, and floor sales staff exceed expectations. The sales management team leaves a lot to be desired. They are The service department, parts department, and floor sales staff exceed expectations. The sales management team leaves a lot to be desired. They are not willing to go the extra mile for someone who just spent $50k last month in their showroom. I had to argue and dig in my heals to get the concierge service that comes with the price of the car I bought. I paid for it and they were not prepared to deliver on it... they are selling a service they are not capable to deliver. It should be a criminal offense to sell a service you cannot or will not deliver. More
Great staff I was genuinely happy with the customer service provided buy all of the employees. They were friendly and courteous. My salesman went the extra mile I was genuinely happy with the customer service provided buy all of the employees. They were friendly and courteous. My salesman went the extra mile by providing information via text after i called in even though it was just before closing. He could have said come in during tomorrow's business hours but he provided pricing and photos. More
Sonata Spirt The showroom was nice and clean - taken care of promptly and to my satisfaction! Very professional - no pressure!! Everyone in the sales department sa The showroom was nice and clean - taken care of promptly and to my satisfaction! Very professional - no pressure!! Everyone in the sales department said hello even though I was working with one!! More
Worth the Hour Drive Too bad I couldn't get the same service at Ron Marhofer. Mark and Tom easily earned my business and I will be back for all of my future needs. Profe Too bad I couldn't get the same service at Ron Marhofer. Mark and Tom easily earned my business and I will be back for all of my future needs. Professional, friendly, and straight to the point More
Excellent Each person I worked with at the dealership was highly professional, helpful, friendly. I felt completely at ease. Exceptional. I will buy my next car Each person I worked with at the dealership was highly professional, helpful, friendly. I felt completely at ease. Exceptional. I will buy my next car here and recommend them to everyone I know. More
GreatI business I wish they were closer to where we live then we would be able to use their service dept. We have gone to different places for a new car but they did I wish they were closer to where we live then we would be able to use their service dept. We have gone to different places for a new car but they didn't have what we wanted. More
Great Heather in finance was very helpful as was Neil sale manager. They were very proffesional and answered all our questions. Sale was easy. Would recomme Heather in finance was very helpful as was Neil sale manager. They were very proffesional and answered all our questions. Sale was easy. Would recommend this dealership to friends. More
Great experience This was my very first car and I couldn't have asked for a better salesperson to work with. Randy was friendly and helpful and in negotiating price h This was my very first car and I couldn't have asked for a better salesperson to work with. Randy was friendly and helpful and in negotiating price he was very fair. I never felt pressured or rushed, and when all was signed off and done with I really felt like I'd gotten the perfect car for a really good deal. Thank you!!! More