
Ken Ganley Parma Hyundai
Parma, OH
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Fantastic Overall exceptional experience with a dealership. So kind and helpful. Even was offered something to drink while I waited. I love the car wash free ev Overall exceptional experience with a dealership. So kind and helpful. Even was offered something to drink while I waited. I love the car wash free every week. More
Pricing The price on the internet was not the same as the price they gave me.I traveled 140 miles to be told internet error. Very Disappointed!! Some how I fe The price on the internet was not the same as the price they gave me.I traveled 140 miles to be told internet error. Very Disappointed!! Some how I feel like I got beat! I still feel this way, but I wanted Hyundai warranty. Thanks for listening. More
Great people to work with. Rocco and Neil were great. Great people to work with. Rocco and Neil did a great job. Enjoyed working with Rocco. He took the time explaining the car to me and the pricing. Great people to work with. Rocco and Neil did a great job. Enjoyed working with Rocco. He took the time explaining the car to me and the pricing. More
AWESOME Friendly like people you grew up with. Not the usual pressure you feel when purchasing a new car. I actually got more than I expected in my vehicle an Friendly like people you grew up with. Not the usual pressure you feel when purchasing a new car. I actually got more than I expected in my vehicle and my price point was met. They treated me like family and that speaks volumes especially now a days More
New Santa Fe Sport purchase The salesman Jeff Lempeck was very courteous and knowledgeable. Took the time to go over all the vehicle features. When I picked the vehicle up though The salesman Jeff Lempeck was very courteous and knowledgeable. Took the time to go over all the vehicle features. When I picked the vehicle up though, the detailing could have been better. There were bug marks all over the front and some paint imperfections in the back. Salesman had someone come out and re clean the front. He also took it to the back to have the paint imperfections buffed out. This should have been done before I picked it up. Also there were some stickers that had been removed from the windshield and there was leftover residue from them. Also, they had to locate one with the color and features I wanted from a dealer in another state. They drove it back here. I believe they should have put it on a truck instead of driving it back. More
'17 santa fe sport with Randy's help it took me about an hour to find, test drive, and set the deal on the Santa Fe sport I'd researched online. He was able to have it r with Randy's help it took me about an hour to find, test drive, and set the deal on the Santa Fe sport I'd researched online. He was able to have it ready for me the next day. Neither he or the business mgr were high pressure, I felt I was treated fairly. great purchasing experience. More
Great Sales This is the third new auto I have purchased from this dealership. They have always taken excellent care of me. Dale M our sales rep did an excellent j This is the third new auto I have purchased from this dealership. They have always taken excellent care of me. Dale M our sales rep did an excellent job of explaining things and getting me a good deal. Thanks Dale! More
Good Product...Good Experience Hyundai makes wonderful cars. I am on my fourth one, leased or purchased from the Ganley Hyundai in Parma. Their service department will work you in e Hyundai makes wonderful cars. I am on my fourth one, leased or purchased from the Ganley Hyundai in Parma. Their service department will work you in even without an appointment. I recommend my last salesman, Randy. Great experience. More
My Experience at Hyundai I had a great experience at Hyundai of Brook Park purchasing my first vehicle. Rich Heimburger was fantastic! He took his time with me, showing me a I had a great experience at Hyundai of Brook Park purchasing my first vehicle. Rich Heimburger was fantastic! He took his time with me, showing me all the features of the cars and test driving the car. He understood what I was looking for in a car and listened to me. Great Employee! More
New Purchase The staff was very friendly. They listened to our concerns and helped direct us on the best course to go. The staff got us through the car buying pr The staff was very friendly. They listened to our concerns and helped direct us on the best course to go. The staff got us through the car buying process as quickly as possible. We are very satisfied with the dealership and our recent car purchase. More