
Ken Ganley Parma Hyundai
Parma, OH
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exit review of sales event While not sure of redoing a lease this experience was rather nice. The atmosphere was friendly.the salesman was very knowledgeable and accommodating. While not sure of redoing a lease this experience was rather nice. The atmosphere was friendly.the salesman was very knowledgeable and accommodating. All in all it was a good experience. I was very satisfied. More
Rich's review Wonderful customer service! Rich went above and beyond. He took the time to really hear what I was looking for in a car. I am beyond satisfied and wo Wonderful customer service! Rich went above and beyond. He took the time to really hear what I was looking for in a car. I am beyond satisfied and would return to him in the future if I have any needs. More
An excellent experience I really enjoyed my experience in working with Jeff Lempeck to purchase my new Sonata. While I would have liked more for my 2014 Sonata trade in, Jeff I really enjoyed my experience in working with Jeff Lempeck to purchase my new Sonata. While I would have liked more for my 2014 Sonata trade in, Jeff worked every discount angle for the new Sonata to get me comfortable with the final pricing. More
Happy with Purchase but Unhappy with Experience I felt very pressured to purchase a car with features that I stated I did not want (multiple times). I was only shown one vehicle before finally getti I felt very pressured to purchase a car with features that I stated I did not want (multiple times). I was only shown one vehicle before finally getting a suggestion from a different employee (which is the car that I ended up purchasing). Richard had a survey printed out with answers highlighted on what I should say - which was completely inappropriate. He also discussed his commission and financial incentives which was also extremely unprofessional. My mother gifted the down payment to me as a moving away present and he started pressuring her after she specifically said not to contact her (she just bought a new car 2 years ago). I am extremely happy with my car but will not recommend this dealership due to the unprofessionalism of the sales person I dealt with. It is a shame because this was supposed to be a positive experience. More
Great experience Professional service at all stages of the transaction. It was refreshing to discover an auto dealer that delivered exactly the promised deal. I would Professional service at all stages of the transaction. It was refreshing to discover an auto dealer that delivered exactly the promised deal. I would strongly recommend Ganley Hyundai. More
Great!!!! Hyundai is the best, met every need fully with complete satisfaction. I am extremely happy with my lease. Love the ride! Rocco assisted with professio Hyundai is the best, met every need fully with complete satisfaction. I am extremely happy with my lease. Love the ride! Rocco assisted with professionalism and my the whole experience enjoyable. Car shopping is not typically fun, but it was with Hyundai. I'd recommend them to anyone looking for a new car. More
My Hyundai purchase Great and friendly service Rocco put a lot of effort to meet my needs and make sure I was happy with my new vehicle he looked every possible option to Great and friendly service Rocco put a lot of effort to meet my needs and make sure I was happy with my new vehicle he looked every possible option to get me in a vehicle that fits my needs More
great experience the over all experience exceeded my expectations. tom jursek is a professional. he is down to earth and quite friendly and pleasant. I was in a pinch the over all experience exceeded my expectations. tom jursek is a professional. he is down to earth and quite friendly and pleasant. I was in a pinch to get a new car for my daughter with a narrow time frame to work with. he made things simple an quick. I would recommend tom and the dealership to anyone. More
Outstanding Customer Service The dealership met our needs in every way. Our salesman was super friendly and made the leasing process as easy as could be. I left feeling confident The dealership met our needs in every way. Our salesman was super friendly and made the leasing process as easy as could be. I left feeling confident how to operate all the amazing features in my new car. It really was a great experience. I definitely recommend purchasing from Ganley Hyundai. More
2017 sonata My experience with Dale Mencke and Ganley Hyundai was wonderful. I did not feel pressured, I felt like a human working out a deal with another human. My experience with Dale Mencke and Ganley Hyundai was wonderful. I did not feel pressured, I felt like a human working out a deal with another human. I appreciate being treated so well. More