Ken Ganley Parma Hyundai

Nothing short of extraordinary Mr. Edwards and Mr. Marhofer were excellent. This is how the customer should be treated. Mr. Edwards walked the lot, explained all the paperwork prio Mr. Edwards and Mr. Marhofer were excellent. This is how the customer should be treated. Mr. Edwards walked the lot, explained all the paperwork prior to finance and instructed us in the features of our new car. I was never once double talked, patronized or was treated as "less than" because I was a woman. I was treated as an equal and this is why I bought my car at Ganley. (just days earlier, I walked away from an salesman who tried to bully me into a car, The other people at that dealership asked me if I wanted a bottle of water at least 20 times) I will be telling everyone about the exceptional customer service at Ganley Hyundai. More

Thanks very much, Mr. Wentworth!!!! My husband had previously been to the dealership and met Mr. Wentworth. When he brought me in on March 31st, Mr. Wentworth greeted me and had the ca My husband had previously been to the dealership and met Mr. Wentworth. When he brought me in on March 31st, Mr. Wentworth greeted me and had the car in question in the service bay, all washed and looking great! He took us on a test drive and even though it was a rainy, miserable day, I was pleased with the car. Upon returning, he introduced us to the Service Dept. reps, and showed us the Service Area. We proceeded to his desk, and he was extremely nice, very kind, and hospitable. He got us the very best deal on our car. I do not have a smart phone yet, so I did not learn the navigation system with my phone, but he showed me with his phone. I will need help from my son, but I feel confident I'll get the hang of everything. The car is very nice, handles great, and I am very pleased. More

Thanks Everyone at the dealership was extremely friendly and professional. This was my first experience leasing a vehicle, and it was a lot less arduous than Everyone at the dealership was extremely friendly and professional. This was my first experience leasing a vehicle, and it was a lot less arduous than I expected. More

Red Carpet Treatment From the first day I entered the dealership to purchase a car I got the red carpet treatment. The sales manager and the salesman really made it a pri From the first day I entered the dealership to purchase a car I got the red carpet treatment. The sales manager and the salesman really made it a priority to get me the model that best fit my needs. They were patient and once I decided on the model and equipment worked with me on my trade. The interesting thing was that the red carpet treatment did not stop there. The entire process was wonderful as if I was working with a friend. This friendship has continued even after I took the car home. I have purchased many cars in the past and this was the best experience I have had. I know I am very picky about the price but we were able to meet at a price that we were comfortable with. I have no problem returning to the dealership for any concern I may have in the future because I know they will still give me that red carpet treatment. More

Account Representative II My car salesman was very personable. I was there alone and I am a woman. I thought I would be taken advantage of and I wasn't. He asked me questions t My car salesman was very personable. I was there alone and I am a woman. I thought I would be taken advantage of and I wasn't. He asked me questions to get a feel for what I was looking for in a car and also made sure my need for purchasing the vehicle was med! More

New Car Purchase. Would recommend Randy to others - no games. He worked with me and got me what I wanted. He also took the time to explain everything to me and gave me Would recommend Randy to others - no games. He worked with me and got me what I wanted. He also took the time to explain everything to me and gave me options. Was patient. Followed up. More

Always feel good about going back This is not ny first pruchase there. Rich H. is very easy going and i have purchsed a handfull of cars from him over the last 11 years. When heis no This is not ny first pruchase there. Rich H. is very easy going and i have purchsed a handfull of cars from him over the last 11 years. When heis not there the staff takes care of you like are family. They all are knowledgeable and professional. I had purchased a car from another dealership and ended up trading it in at Ganley Parma 2 weeks afer i bought it. They did give me a fair price on the trade in and i ended up buying a new car from them. I will always deal with them.... Thanks Rich and Ganley for another good experience. Dave Colombo More

Extraordinary Purchase Experience I traded in my old car and purchased a 2017 Sante Fe Sport on 4/15. The Salesman Brad Cimino was extremely knowledgeable and displayed a strong inter I traded in my old car and purchased a 2017 Sante Fe Sport on 4/15. The Salesman Brad Cimino was extremely knowledgeable and displayed a strong interest in helping me find the best vehicle for me. The Finance Manager provided flexible payment options and Heather finished the purchase process with full disclosure of optional services for long term vehicle care and maintenance. I will buy my next vehicle from Ganley Hyundai in Parma. More

New purchase Great salesperson. Attentive to my auto needs. Manager and sales very knowledgeable and friendly. I would recommend this Ganley Hyundai to anyone. Th Great salesperson. Attentive to my auto needs. Manager and sales very knowledgeable and friendly. I would recommend this Ganley Hyundai to anyone. They fulfilled all my requests. Thank you More

Great customer service Thank you Johnnie for all you did for me. Your super nice and straight forward. I'm glad I came in to see what we could do and I walked out a happy cu Thank you Johnnie for all you did for me. Your super nice and straight forward. I'm glad I came in to see what we could do and I walked out a happy customer. More