
Ken Ganley Parma Hyundai
Parma, OH
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Horrible customer care The parts manager literally told me that i can not listen to hip hop music in a Hyundai because the sound system is not design to play that type of mu The parts manager literally told me that i can not listen to hip hop music in a Hyundai because the sound system is not design to play that type of music,the volume was not even turned up a quarter of the way and the speaker rattled but instead of honoring my warranty they told me to kick rocks and now we have had to contact Hyundai corporate for assistance. lucky they helped and honored our warranty but told us to take our car to another Hyundai dealer because of the lack of respect this dealership showed us as a customer, I have never been treated so badly by customer service in my life. I would never do business with this dealer ship they do not know how to treat customer after you have purchased a car. Horrible!!!!! More
Great service Excellent dealership and employees. Great product knowledge of vehicles and financing. The showroom was clean, car delivered cleaned out and with a co Excellent dealership and employees. Great product knowledge of vehicles and financing. The showroom was clean, car delivered cleaned out and with a complete tank of gas. More
Customer service review the person I had a appointment with was no where to be found but another salesman jumped in and handled the deal and was super polite ,upbeat and effi the person I had a appointment with was no where to be found but another salesman jumped in and handled the deal and was super polite ,upbeat and efficient on getting me what I the CUSTOMER wanted thanks RANDY More
Best day ever Everyone was kind, took care of all my needs and helped me get the SUV I wanted at the price I needed. Bill was a good man and I look forward to doing Everyone was kind, took care of all my needs and helped me get the SUV I wanted at the price I needed. Bill was a good man and I look forward to doing business with him again. More
Review After doing much research and visiting other Hyundai dealerships, my husband and I decided to come to Ganley because of the great prices. All ended up After doing much research and visiting other Hyundai dealerships, my husband and I decided to come to Ganley because of the great prices. All ended up going well with our sales, and I drove home that night with a new Hyundai Tucson. More
Ganley Hyundai Review The dealer was great in helping me figure out what car I wanted to lease. I was also a first time buyer and they made sure that I understood the finan The dealer was great in helping me figure out what car I wanted to lease. I was also a first time buyer and they made sure that I understood the financing and all that was required for a lease. More
Happy Customer We drove by the Hyundai dealership almost everyday and admired the style and colors of the cars from the road. When we saw in the newspaper what look We drove by the Hyundai dealership almost everyday and admired the style and colors of the cars from the road. When we saw in the newspaper what looked like a great deal we decided to take a closer look. We were not overwhelmed by aggressive salespeople but were able to browse the lot at our leisure. Eventually our Sales person Johnnie found us and helped us thru what we considered a fair lease and gave us a test drive and answered all of our questions. The finance officer was also extremely helpful and informative. Looking forward to several years of a relationship with Ganley Hyundai. More
Ganley Review Knowledgeable and professional. Due to my past experience, I was already familiar with the dealership and the process involved. I'm very happy with t Knowledgeable and professional. Due to my past experience, I was already familiar with the dealership and the process involved. I'm very happy with the vehicle and the deal I received. The staff was fair and willing to negotiate to insure I remained a customer of Hyundai. More
My New Car I really like driving my new Hyundai. !t is a smooth riding car and handles beautifully on the road. It is a pleasure to drive it around. I really like driving my new Hyundai. !t is a smooth riding car and handles beautifully on the road. It is a pleasure to drive it around. More
Perfect Went to Ganley to look at a car, i test drove two cars and decided on the hyundai sonata. The finance department was very helpful and the employees we Went to Ganley to look at a car, i test drove two cars and decided on the hyundai sonata. The finance department was very helpful and the employees were knowledgeable. This was my first lease but they were very straightforward and honest about everything. Love Ganely will definitely be back for my next car purchase! More