Ken Ganley Parma Hyundai

Curt and fast talking Started fine email and phone conversations with a salesperson. Then went to dealership, that is where it all ended. Salesperson gave me the "deal" i Started fine email and phone conversations with a salesperson. Then went to dealership, that is where it all ended. Salesperson gave me the "deal" is only good today spiel. The finance department spoke to me very abruptly, i did not feel like I was a valuable customer. Needless to say I went to a different Hyundai dealership where the experience was FABULOUS! More

excellent salesman and service dept excellent sales person tom and service dept work on my old soanata help close the deal they went the extra mile in fixing a problem with its alarm excellent sales person tom and service dept work on my old soanata help close the deal they went the extra mile in fixing a problem with its alarm More

Great dealership. It's always a pleasure to deal with Ganley. This is the third car I have leased with them. I plan to do more business with them. I will spread the wor It's always a pleasure to deal with Ganley. This is the third car I have leased with them. I plan to do more business with them. I will spread the word about the good experience. More

Down to Earth They had an understanding of what we were looking for. At no point did I feel pressure to buy more than I wanted. You can tell that the sales guy lo They had an understanding of what we were looking for. At no point did I feel pressure to buy more than I wanted. You can tell that the sales guy loves cars and driving. Nice to see someone who is excited about the product they are selling. More

2017 Sonata Limited More time with the salesman to go over the multimedia system and Navigation. When my car was brought to me it was clean. But several pieces of plastic More time with the salesman to go over the multimedia system and Navigation. When my car was brought to me it was clean. But several pieces of plastic covering were not removed. The salesman did that while explaining several things. After driving away and later in the day, whoever did the windows did a lousy job. There were streaks and swirl marks. For spending $33,000.00, I expected very clean windows. The only time it was required. It sounds trivial, but someone did not do their job. I did the windows myself. On the last note, the free car washes are good. A automatic vehicle dryer would be nice. Especially in the cold weather here in the north. More

Good Experience My family and I have purchased vehicles from Ganley a few times, and each time has been a quality experience. The staff we have worked with have never My family and I have purchased vehicles from Ganley a few times, and each time has been a quality experience. The staff we have worked with have never tried to push a deal that we weren't comfortable with, and they have always gone above and beyond to make sure that we are satisfied and understand everything we need to know about what we're purchasing. More

Great service I bought my 2014 Elantra and decided to go get the 2017 the guys were very helpful in getting me the same purchase and payments for the 2017 I bought my 2014 Elantra and decided to go get the 2017 the guys were very helpful in getting me the same purchase and payments for the 2017 More

exceptional customer service Today I purchased my second vehicle from Ganley Hyundai in Parma. My salesman Tom Jursek went well above and beyond to make sure that I had a positiv Today I purchased my second vehicle from Ganley Hyundai in Parma. My salesman Tom Jursek went well above and beyond to make sure that I had a positive experience. He was a "no pressure" kind of salesman and spent a lot of time listening to my wants and needs. I went into my purchase with a specific car and budget in mind and he did everything he could to make sure he met my expectations. Absolutely no hard sell. I would also like to compliment his manager and finance for their assistance with my purchase. Overall I had a wonderful experience with this dealership and would recommend them to anyone looking to purchase their next automobile. More

Great Service My salesman went out of his way to see that I understood and was informed about everything. I could not have asked for anything better, I will send m My salesman went out of his way to see that I understood and was informed about everything. I could not have asked for anything better, I will send my friends and family anytime. More

New Lease Poor service with the salesman and poor communication with things that occurred during our leasing process. Overall, they fixed the problem of my lost Poor service with the salesman and poor communication with things that occurred during our leasing process. Overall, they fixed the problem of my lost key to my car with an upgrade free of charge, overall very unprofessional with how they handled it and not happy with the dealership. More