
Ken Ganley Parma Hyundai
Parma, OH
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Friendly but spent too much time! Dale was great! Very friendly, knowledgable and accessible. The finance person who I signed forms with was very short and a bit rude. I often spent to Dale was great! Very friendly, knowledgable and accessible. The finance person who I signed forms with was very short and a bit rude. I often spent too much time (over the course of 3 visits) at the dealership waiting for paperwork and completion of sale. More
excellent! I have purchased 4 cars here and am very satisfied with each and every experience. Rich Heimburger is an excellent salesman and he always contacts me I have purchased 4 cars here and am very satisfied with each and every experience. Rich Heimburger is an excellent salesman and he always contacts me periodically to make sure all is well. This is true dedication and passion for customer service. More
Great Staff/Great Cars! I went to the Ganley Hyundai of Parma in Ohio and had a great experience. I was offered a great deal on my 2016 Sonata, and I absolutely love it! I went to the Ganley Hyundai of Parma in Ohio and had a great experience. I was offered a great deal on my 2016 Sonata, and I absolutely love it! More
Professional Everyone was excellent. Gave me all the information I needed. When I had questions about the car or the financing they were answered plus they offered Everyone was excellent. Gave me all the information I needed. When I had questions about the car or the financing they were answered plus they offered even more information . everyone went above and beyond. More
bad advertising Because of the bait and switch ad on pricing. Small print wanted to add $70.00 onto the price in the paper. Did not add in about needing DD form 214. Because of the bait and switch ad on pricing. Small print wanted to add $70.00 onto the price in the paper. Did not add in about needing DD form 214. More
85% honest! Twords the end talk walk was very fast & not true to what was first afgreed Took very long but when it came down to the bottom line tried quikley to get the sale .they didn't seem to want to give us what we were asking for our Took very long but when it came down to the bottom line tried quikley to get the sale .they didn't seem to want to give us what we were asking for our trade in! And as we found out they didn't , even though they said they did! More
? I was not pressured when I walked into the dealership. I was there to test drive a Santa Fe. I did that and drove a Tucson. I decided to buy the Tu I was not pressured when I walked into the dealership. I was there to test drive a Santa Fe. I did that and drove a Tucson. I decided to buy the Tucson because it was just as comfortable as the bigger suv. We sat down to discuss price. We decided on a deal with no hassle. More
I recommend Ganley Hyundai without reservation This was my eleventh brand new car. I also "did the deal" for the purchase of six brand new trucks. I always have my vehicles serviced where I bough This was my eleventh brand new car. I also "did the deal" for the purchase of six brand new trucks. I always have my vehicles serviced where I bought them. I bought another Hyundai Elantra because I liked the 2017 safety features and I bought it at GANLEY because they far outshine every other dealership we have dealt with - from the service department, the finance staff and especially Rich Heimburger. That man is a real jewel - kind, patient, personable and knowledgable about the cars he sells. I personally have recommended Ganley Hyundai to several of my friends who are looking to buy a new car. I believe good service and a respectful attitude should be rewarded. I look forward to the new Sante Fe truck for our next purchase. More
Very accommodating and helpful The sales and financing folks at Hanley Hyundai that I worked with during my car buying process were both non-pressuring and easy to work with. The ca The sales and financing folks at Hanley Hyundai that I worked with during my car buying process were both non-pressuring and easy to work with. The car I got is exactly what I was looking for and at the price I wanted. More
smooth transaction! We are second time customers and went back to the original salesperson for the new car. Johnnie Edwards is informative and friendly. It was a smooth t We are second time customers and went back to the original salesperson for the new car. Johnnie Edwards is informative and friendly. It was a smooth transaction all the way! Finance Manager Luke Conroy is funny but professional as well. More