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Ken Ganley Parma Hyundai

Parma, OH

Overview
Reviews
Vehicles
4.7
972 Reviews
Call Dealership (216) 749-2525
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7115 Brookpark Road

Parma, OH

44129

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Showing 972 reviews

October 11, 2024

The seller explained everything clearly. He inspired confidence and find the way to satisfy all your needs . Excellent job and excellent customer service More

by Rod.ivelisse74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Troy
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Oct 13, 2024 -

Ken Ganley Parma Hyundai responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 09, 2024

Very accommodating! ! Mike is an excellent and personality plus! He’s the best! From receptionist to service dept. VERY FRIENDLY. Treated me like family!! More

by Swtpea1116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asia in service dept switched the time of my service at my request without a hitch and thanked me for calling. MIKE checked me in and was the nicest most friendly person! Extremely thorough and speedy service. My SUV RIDES LIKE A DREAM. He is the best
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Oct 13, 2024 -

Ken Ganley Parma Hyundai responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Hyundai Parma. We are always more than happy to assist you if anything else comes up. Take care!

Oct 16, 2024 -

Swtpea1116 responded

Best in Ohio!!

October 09, 2024

Anytime I need to take the car in for service it’s always taken care of quickly and the employees are very nice and helpful. More

by Rich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name but he was great.
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Oct 13, 2024 -

Ken Ganley Parma Hyundai responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 04, 2024

Bugs on the couchs in waiting area I got beat up on my back.. poor More

by tweety2210.mg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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Oct 12, 2024 -

Ken Ganley Parma Hyundai responded

Hello, we sincerely apologize for your experience. We have never had that situation before. It appears a previous guest may have brought them into the dealership. That is something we cannot control, but we have since rectified the problem with sanitization and professional furniture cleaning. Please rest assured we now have clean and bug free furniture !!!

October 03, 2024

Car check-up was started pronptly after arrival. Staff was friendly and courteous as always. More

by mwtasker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla
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Oct 06, 2024 -

Ken Ganley Parma Hyundai responded

Hi, we are very happy we could provide you with a positive experience! Until the next time we meet, take care!

October 01, 2024

Very friendly service desk staff. Vehicle was ready within allotted time. Overall very satisfied with the services at this dealership More

by vazquez120155
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Sanchez
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Oct 05, 2024 -

Ken Ganley Parma Hyundai responded

Hi, thank you for taking the time to leave a review for us at Ken Ganley Hyundai Parma. We're happy we could meet your expectations! We hope to see you soon!

September 28, 2024

The employees are all very honest and friendly. The work was done quickly with fair pricing. More

by lbell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Misch, Andrew Wagner, cashier
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Oct 02, 2024 -

Ken Ganley Parma Hyundai responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

September 24, 2024

Ganley now charges a 2% “ service charge” for using a credit card there. When I booked service no one mentioned this. I won’t be going there again More

by DV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service guy was good. Too bad I won’t be seeing him again
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Sep 29, 2024 -

Ken Ganley Parma Hyundai responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Hyundai Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

September 22, 2024

I dropped my car off before scheduled appointment and left to run errands. I was called 40 minutes later that my car was ready to be picked up. I expected it take much longer and when I got there they ha More

by dianna_bradberry@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ
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Sep 29, 2024 -

Ken Ganley Parma Hyundai responded

Hi, thank you so much for the positive review! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Ken Ganley Hyundai Parma!

September 18, 2024

Staff was friendly and genuine about selling the right car to their customers. I appreciate that they opened on Labor Day so I can pick up my car there. More

by samuelyan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antwan Taylor-Billings
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Sep 20, 2024 -

Ken Ganley Parma Hyundai responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Hyundai Parma! We are always more than happy to assist you if anything else comes up. Take care!

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