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Ken Ganley Parma Hyundai

Parma, OH

4.7
1,019 Reviews

7115 Brookpark Road

Parma, OH

44129

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Showing 213 service reviews

December 27, 2025

This is my 3rd lease with Ganley in Parma. And I will do it again for the next one. Very good service and great salesman. Jared answered all my questions. Being that I went there to get my fre More

by jfanta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Dresp
Dec 30, 2025 -

Ken Ganley Parma Hyundai responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 09, 2025

I am so impressed with the friendlyness and professional I have received. In all my years of buying/leasing cars, I have never been treated so well. More

by frankaren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
A. J. Wagner
Sep 11, 2025 -

Ken Ganley Parma Hyundai responded

Hi Frankaren, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

July 28, 2025

Service department is incompetent and service advisors lie to you very condensending as well down right uncustomer oriented. If you don't accept what they say they become belligerent. More

by brianfife1975
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Miller
Jul 30, 2025 -

Ken Ganley Parma Hyundai responded

Thank you for your feedback. We are sorry that your experience at Ken Ganley Hyundai Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

July 26, 2025

I’ve been going to Ganley since 2014 and it’s always great service. My family members also purchased vehicles at Ganley. More

by scharonj40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Misch
Aug 01, 2025 -

Ken Ganley Parma Hyundai responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 18, 2025

I've been coming here for years. Three different leases and I've always been taken care of. While the economy is ever changing, they work with you to get the best deal and car for yo More

by stevenboddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ and John
Jul 21, 2025 -

Ken Ganley Parma Hyundai responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ken Ganley Hyundai Parma. If you have any further questions, please give us a call. We're always happy to help!

July 17, 2025

There were no problems with visit. I don’t have any other things to review. Too many reminders about appt. More

by Andreaconover49
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Wagner
Jul 22, 2025 -

Ken Ganley Parma Hyundai responded

Hello, thank you for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

July 16, 2025

Dealership employees are polite and very knowledgeable. Explained what service was being done on my car and when it would done and what if there any cost involved. More

by mazloh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Wagner
Jul 17, 2025 -

Ken Ganley Parma Hyundai responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

Jul 18, 2025 -

mazloh responded

You are welcome. Ken Ganley Parma Hyundai was a great place to buy my new car from. The team there was great to work with. I told Max Cruz what I wanted and he called me later and have a car that was close to what I was looking for. I stopped by the dealership and checked it out. Price was right and the financing was right. I didn't have and problems or trouble with buying my car. The service dept was great every time I had my car for service. Answer my questions and explain everything about the service.

July 14, 2025

This is my third Equus/Genesis. I bought one of the first big ones (which is now the H90) and was blown away by the car and even more so the service. I bought the AWD G 90 when it More

by Artie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Jul 16, 2025 -

Ken Ganley Parma Hyundai responded

Hello Artie, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 14, 2025

Very professional and punctual. Mike, my service rep was informative and accurate on the amount of time it would take to service my vehicle. More

by Jlengauer817
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Jul 16, 2025 -

Ken Ganley Parma Hyundai responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Hyundai Parma. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 09, 2025

The staff at Ken Ganley Hyundai are always a pleasure to work with! They always have a smile on their face and their willingness to help goes beyond expectations. I am always very satisfied with the experie More

by treyes0725
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ
Jul 11, 2025 -

Ken Ganley Parma Hyundai responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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