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Ken Ganley Toyota Pittsburgh

Pleasant Hills, PA

4.7
2,662 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Toyota. Whether you come in for a new or pre-owned Toyota, to have your vehicle serviced or to arrange financing, we are committed to providing a Toyota experience that keeps you coming back.
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1110 Clairton Boulevard

Pleasant Hills, PA

15236

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Showing 2,662 reviews

November 23, 2020

I appreciate low pressure, straight forward approach to the sales transaction. Nick Marshall couldn’t have been more accommodating during our three hour decision making process, all on a very rainy day. Fa More

by John H.
Recommend Dealer
Yes
Employees Worked With
Nick Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Clausen
Nov 23, 2020 -

Ken Ganley Toyota Pittsburgh responded

Thank you, John! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Toyota.

November 23, 2020

My appointment was 9 am. I was not notified until 10:20 that my 2018 rav4 with less then 20,000 miles needed front brakes . The person that came out to talk to me advise me it would take 50-55 minutes. A More

by SUSANADAMS7417@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure of his name
Dec 10, 2020 -

Ken Ganley Toyota Pittsburgh responded

Hello Susan, We are sorry this was your experience, and we will be better there is no doubt in my mind. We appreciate your feedback and promise to continue to build on our service to make a great experience every time!

November 23, 2020

The dealership, particularly Shaun Muldoon and Joe Brooks, really took good care of me. They found the truck and the options I was looking for and made the purchase simple and highly satisfactory. More

by VIFFERDC
Recommend Dealer
Yes
Employees Worked With
John Mesko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Brooks, Shaun Muldoon
Nov 23, 2020 -

Ken Ganley Toyota Pittsburgh responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

November 23, 2020

I had a great experience at Ken Ganley Toyota. Shaun Muldoon is a great salesman and got me a great deal! The dealership is the fastest I’ve ever seen during the sign out process. Great job guys! More

by BRUCEAARON1065
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Muldoon, Richard Clausen
Nov 24, 2020 -

Ken Ganley Toyota Pittsburgh responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Shaun, and our team, and we look forward to working with you again. We hope you enjoy your new car, Bruce!

November 23, 2020

I called with concerns about the alignment on my 2020 Tacoma. I was surprised to receive an appointment for the next day. The alignment was found to be incorrect. Adjustments were made under warranty. Th More

by ECRAZORJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2020 -

Ken Ganley Toyota Pittsburgh responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Toyota, we look forward to having you as one of our valued customers for many more years to come!

November 21, 2020

Thanks Gary Fritch and Chris Pestino for another fine sales experience. You both went above and beyond to find the exact car I needed. i got an extremely good deal from both of you. Thank you again. You More

by Jerry Pergola
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Fritch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Pestino
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mesko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2020 -

Ken Ganley Toyota Pittsburgh responded

Here at Ken Ganley Toyota, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Gary and Chris, and it was a pleasure, Jerry, having you at the dealership. We appreciate your review!

November 20, 2020

Thanks to Jeremy Gianoutsos for making my car buying a pleasant experience. He was pleasant and knew his business. I felt well treated by all. More

by maggie331
Recommend Dealer
Yes
Employees Worked With
Jeremy Gianoutsos
Nov 22, 2020 -

Ken Ganley Toyota Pittsburgh responded

Thank you so much, Maggie, for your kind words, and for taking the time to leave us this wonderful feedback!

November 17, 2020

Thank you Gary for your patience with us as we waivered between two different vehicles. The experience was pleasant (no pressure) and the process flowed very smoothly. A shout out to John (Finance) too. More

by Bob F
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Fritch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2020 -

Ken Ganley Toyota Pittsburgh responded

Bob, thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Sincerely, The Ken Ganley Toyota Pittsburgh Team

November 14, 2020

DONT BUY HERE!! Unless you like to be taken advantage of. I purchased two vehicles here with in 6 months. One new and one used. I was told everything was in place with the used one, everything was perfect More

by KS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bob
Nov 17, 2020 -

Ken Ganley Toyota Pittsburgh responded

We acknowledge your review and are currently looking into the events you’ve detailed. Please contact me so we can discuss details in your review further. Sincerely, Robert Killmeyer Service Director Ken Ganley Toyota V-412-469-3000 C-412-863-6637 F-412-896-8244

Nov 19, 2020 -

KS responded

Robert, I’d love to call you, however last time we talked about this. You said I don’t know why you’d bother me with this I’m not doing anything about it. When I repeated back to you that, it’s not your problem and it’s all on me I can go pound salt. You responded yes, it’s not my problem and hung up. Will this be the response I get again??? If so, I don’t want to tie up the phone lines.

November 02, 2020

Jared was very good at listening to what I wanted and expected, He handled my sale with professionalism and I left with a 2021 Rav4. More

by BlkHwk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared L Fleming
Nov 04, 2020 -

Ken Ganley Toyota Pittsburgh responded

Thank you for your great review! We're glad to have Jared on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Thanks for choosing Ken Ganley Toyota! Take care! Sincerely, The Ken Ganley Toyota Pittsburgh Team

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