Back

Ken Ganley Toyota Pittsburgh - Service Center

Pleasant Hills, PA

4.4
875 Reviews

875 Reviews of Ken Ganley Toyota Pittsburgh - Service Center

Sort by
November 01, 2023

The service center is always on top of all my car's needs. Love getting the reminders. Lisa explained everything needed on my car and all of my options . Car was done quickly. Needed brakes and I More

by LISAM6700
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2023 -

Ken Ganley Toyota Pittsburgh responded

Lisa, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Toyota Pittsburgh, we look forward to having you as a valued customer for many years to come!

October 30, 2023

Always taking care of treated with respect and that I am a part of the Ken ganley family More

by derekprice603
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Ken Ganley Toyota Pittsburgh responded

Derek, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Toyota Pittsburgh.

Nov 01, 2023 -

Ken Ganley Toyota Pittsburgh responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 28, 2023

I purchased my new vehicle and appreciate the free service updates. Fantastic dealer and my experience with Lisa has been outstanding! More

by DIPERELLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Ken Ganley Toyota Pittsburgh responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 28, 2023

Able to get vehicle in quickly and completed all necessary repairs in a timely and professional fashion. More

by mangoned
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Ken Ganley Toyota Pittsburgh responded

Thanks for sharing your thoughts about your experience with Ken Ganley Toyota Pittsburgh. We appreciate your business and hope to see you again soon!

October 26, 2023

Lisa was very rude and condescending and then after I left and did the research she told me to do, I found out she LIED to me. I have the entire article that I found online to back up that she lied. NO More

by JEFF.OSINSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lisa Onderko
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2023 -

Ken Ganley Toyota Pittsburgh responded

Mr. Osinski We are very alarmed to hear that this was you experience. We aim for and almost always attain the highest level of satisfaction so sincerely from the bottom of our heart we apologize that this is how you feel. Our service Director reached out via email and voicemail today. We would like to get in touch and and hear more of your story and find out how we can not only grow from this but help you in your situation. Thank You KG Toyota

October 24, 2023

Service dept is awesome. I always bring my cars here and have never had a problem. More

by clarad2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2023 -

Ken Ganley Toyota Pittsburgh responded

Clara, Thank you for choosing Ken Ganley Toyota Pittsburgh. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 24, 2023

very nice place, nice people, and great service. What more can you ask for!!!!! Got to see some new cars, good change sense the covid nightmare. More

by SUTTONS845
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Sutton
Oct 24, 2023 -

Ken Ganley Toyota Pittsburgh responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Steve and Eric, and we look forward to working with you again.

October 23, 2023

My opinion of the Ken GANLEY dealership over all could not be higher. Very personal service in every respect. Today was service and Bob Kilmeyer, Steve, Chris, a master technician, made it a pleasure. I d More

by bobhughesaircraftservices
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Yelling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Pestino
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mesko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Killmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2023 -

Ken Ganley Toyota Pittsburgh responded

Thank you so much for your kind words for Bob, Steve, Chris, and our team, and for taking the time to leave us this wonderful feedback!

October 23, 2023

Took car un for yearly service. Saw the dealership called, but no one left a message. Had to call back twice. Service couldn't find my paperwork said Lisa might have it. They hung u More

by Jagette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lisa Onderko
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Guy at service desk
Oct 25, 2023 -

Ken Ganley Toyota Pittsburgh responded

Hi, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (412) 469-3000 so we can work towards a resolution. We look forward to hearing from you.

October 22, 2023

They are always prompt, friendly, and do a fantastic job. Great communication with any delays or charges and they make it easy to schedule. More

by Megansexton1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2023 -

Ken Ganley Toyota Pittsburgh responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Megan, and look forward to your next visit.

...
36
...