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Josh Bruce
Josh Bruce at Ken Ganley Toyota Pittsburgh

Josh Bruce

Assistant Service Manager

Ken Ganley Toyota Pittsburgh

1110 Clairton Boulevard
Pleasant Hills, PA 15236

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4.8
545 Reviews

Dealership Experience

7 yrs, 9 mos

4.8

545 Reviews

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545 Reviews of Josh Bruce

July 01, 2026

Dealership Rating
Employee Rating

First class. Prompt. Appreciative Josh did a great job describing and keeping me informed at my future service needs More

by CHIEFMILLS24
Recommend Dealer
Yes

Other Employees Tagged: Josh Bruce

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Jul 01, 2026

Ken Ganley Toyota Pittsburgh responded

We appreciate your five-star rating and are happy Josh kept you informed throughout your service. It’s great to know our team provided prompt, first class attention for your Toyota RAV4 Hybrid. We look forward to assisting with your future maintenance needs.

July 01, 2026

Dealership Rating
Employee Rating

Fast and good service They got me in quickly. Told me what needed to be done. The price was a lot less than what I was expecting! More

by bedwards6814
Recommend Dealer
Yes

Other Employees Tagged: Josh Bruce

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Jul 01, 2026

Ken Ganley Toyota Pittsburgh responded

Thank you for sharing your feedback on your Toyota RAV4 service. Josh and our service team are pleased we could get you in promptly and explain the work needed. We’re glad the final cost was below your expectations and appreciate you choosing us.

July 01, 2026

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Employee Rating

Good job guys awesome word word word word word fifteen and then you can do you More

by MARKBUDINSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Sylvis

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Jul 01, 2026

Ken Ganley Toyota Pittsburgh responded

We’re thrilled by your 5-star rating for the Toyota Tacoma service. It’s great to know our team provided excellent care during your visit. We look forward to assisting with your Tacoma again.

June 29, 2026

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Employee Rating

I took my car in for service as I have many times before and my tires were not rotated like they were supposed to be. I even asked and was informed that they were indeed rotated but the one in the back has More

by TGERMELLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 01, 2026

Ken Ganley Toyota Pittsburgh responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Toyota Pittsburgh did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

June 27, 2026

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Employee Rating

Accommodating, efficient, clear explanations. With the car wash To top it off. Thank you, Josh. More

by msfiore_00
Recommend Dealer
Yes

Other Employees Tagged: Josh Bruce

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Jun 27, 2026

Ken Ganley Toyota Pittsburgh responded

It’s great to hear your Toyota RAV4 Hybrid service was efficient and the explanations were clear. We’re happy the car wash topped off your visit. Josh appreciates your kind words.

June 26, 2026

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Employee Rating

Excellent customer service I felt welcomed, taken care of, and the hospitality is just amazing. More

by ASMAA.BELHEGUETE
Recommend Dealer
Yes

Other Employees Tagged: Josh Bruce

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Jun 27, 2026

Ken Ganley Toyota Pittsburgh responded

Thank you for sharing your experience. We’re glad you felt welcomed and well taken care of during your Honda service. Josh will be delighted to hear you enjoyed our hospitality, and we look forward to your next visit.

June 26, 2026

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Employee Rating

They always do what needs to be done. I love that they are honest about it and don't tell me about unnecessary things. It's also nice that they wash the car. The waiting room is comfortab More

by DORISBRAUN1
Recommend Dealer
Yes

Other Employees Tagged: Josh Bruce

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Jun 26, 2026

Ken Ganley Toyota Pittsburgh responded

Thanks for sharing your experience with our honest service and complimentary car wash. We’re glad you find the waiting area comfortable and appreciate straightforward maintenance. We look forward to keeping your Toyota running smoothly.

June 25, 2026

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Employee Rating

Nick Marshall is the best salesman. I will buy my next care from him too. More

by ROBERTLELSERJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Marshall, Steve Sylvis

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Jun 25, 2026

Ken Ganley Toyota Pittsburgh responded

Thank you for praising Nick. We’re happy he was so helpful and look forward to assisting you with your next purchase.

June 18, 2026

Dealership Rating
Employee Rating

Josh was amazing Made it easy Josh was friendly and patient. Plus knowledgeable and kind throughout the process. He's really iI one of the best service guys I've ever dealt with. More

by DJB0
Recommend Dealer
Yes

Other Employees Tagged: Josh Bruce

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Jun 18, 2026

Ken Ganley Toyota Pittsburgh responded

We’re thrilled Josh made your Toyota service easy with his friendly, patient, and knowledgeable approach. We’ll share your kind words with him so he knows his efforts make a difference. Thank you for taking the time to share your experience.

June 17, 2026

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Employee Rating

It was easy and efficient. I thought I would have to wait longer than I did, to be honest. More

by GSWHEELES
Recommend Dealer
Yes

Other Employees Tagged: Josh Bruce

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Jun 17, 2026

Ken Ganley Toyota Pittsburgh responded

We’re glad the service on your Toyota RAV4 Hybrid went smoothly and didn’t take as long as you expected. Thank you for sharing your feedback; we look forward to assisting you again.

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