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Ken Ganley Toyota Pittsburgh - Service Center

Pleasant Hills, PA

4.4
931 Reviews
Call Service Center (412) 469-3000

931 Reviews of Ken Ganley Toyota Pittsburgh - Service Center

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June 09, 2022

nice work on the inspection but fluids were suposed to be topped off and they were not. More

by ZHJOHNS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2022 -

Ken Ganley Toyota Pittsburgh responded

Thank you for your business and this review. We're happy to hear Lisa and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 09, 2022

I got there on time and they took my vehicle as scheduled. The waiting area was comfortable and my car was finished in a reasonable amount of time. More

by GAILFREYNIK
Recommend Dealer
Yes
Employees Worked With
Tony Brashear
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Jun 10, 2022 -

Ken Ganley Toyota Pittsburgh responded

Gail, Thank you! Tony and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Toyota Pittsburgh.

June 09, 2022

Very nice, as usual. The secretary cleaned up my spilled coffee (my fault) quickly and nicely in the waiting area. More

by SALLYKUNKEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Brashear
Report | Print
Jun 10, 2022 -

Ken Ganley Toyota Pittsburgh responded

Sally, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Ken Ganley Toyota Pittsburgh. Please don't hesitate to reach out if you need anything else.

June 08, 2022

Either did not perform the service they indicated or they did it poorly. Did not own the mistake when brought to their attention. More

by MRJRALLEN
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lisa Onderko
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 10, 2022 -

Ken Ganley Toyota Pittsburgh responded

Hello, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Someone from our staff will be reaching out to you in the very near future. Take care!

June 08, 2022

Hello! I was yesterday on your dealership for inspection, oil change and small repair. Service was excellent. I will come back More

by VALERIYBALYASNY
Customer Service
Recommend Dealer
Yes
Employees Worked With
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 08, 2022 -

Ken Ganley Toyota Pittsburgh responded

It has been a pleasure serving you, Valeri. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Toyota Pittsburgh; we look forward to having you as one of our valued customers for many more years to come!

June 08, 2022

They were very quick on getting the work done and calling me. They notified me in two hours. More

by TPLUNKETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Cronauer
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Jun 08, 2022 -

Ken Ganley Toyota Pittsburgh responded

Thank you for taking the time to leave us a review. We sincerely value your business and look forward to your next visit.

June 06, 2022

They do the best job in the best times with excellent services they are accommodating More

by JTCRAMER160
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Brashear
Report | Print
Jun 07, 2022 -

Ken Ganley Toyota Pittsburgh responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

June 02, 2022

They did a great job and my salesmen Scott was very nice to go over the Apple CarPlay again with me since I forgot how to use it. Will be back and will recommend my family and friends. More

by SCOTTCMASTERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott masters
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Jun 02, 2022 -

Ken Ganley Toyota Pittsburgh responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Scott and our team, and we look forward to working with you again.

June 02, 2022

Prompt appointnment time. Service advisor was knowledgeable and helpful. Wait time was kept to a minimum More

by NEDINGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 02, 2022 -

Ken Ganley Toyota Pittsburgh responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Toyota Pittsburgh!

June 02, 2022

I would give 5 stars but I asked for help on my Prius’ settings and two gentlemen in the service dept. couldn’t answer my question about readjusting volume settings and said “To be honest, I don’t know.” More

by LAUREN.BEGUN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Mesko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Sylvis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 02, 2022 -

Ken Ganley Toyota Pittsburgh responded

Thank you, Lauren, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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