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Ken Ganley Toyota Pittsburgh - Service Center

Pleasant Hills, PA

4.4
905 Reviews

905 Reviews of Ken Ganley Toyota Pittsburgh - Service Center

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May 11, 2022

Vehicle was being serviced for a vehicle recall. The technician road tested my vehicle , as a result of this test, a problem with the brakes was uncovered and fixed. More

by BOYDMORRIS518
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2022 -

Ken Ganley Toyota Pittsburgh responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Toyota Pittsburgh, we look forward to having you as one of our valued customers for many more years to come!

May 10, 2022

Great service . Took my vehicle right away and answered all of my questions. Also was greeted by my salesman Slade. What a great place to deal with. More

by RTELEGRAPHIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2022 -

Ken Ganley Toyota Pittsburgh responded

Hello, thank you for your kind words! We're happy we could help. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

May 10, 2022

Good service. Always able to get an appointment quickly and always pleasant to work with. Professional and courteous. Do a good job on the repairs in a timely m More

by CTCROYLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Brashear
May 11, 2022 -

Ken Ganley Toyota Pittsburgh responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 07, 2022

Very pleasant and quick experience. Overall a really nice dealership. Would recommend them to anyone. More

by AANDRISKO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Brashear
May 09, 2022 -

Ken Ganley Toyota Pittsburgh responded

Hi, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

May 04, 2022

took me without appointment for oil and alignment -finished in about an hour -was good service More

by EMD209
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2022 -

Ken Ganley Toyota Pittsburgh responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 06, 2022 -

Ken Ganley Toyota Pittsburgh responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

May 04, 2022

Will not by another vehicle from this place. Treat you like a little kid. No thanks More

by RENURBJAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josh Bruce
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2022 -

Ken Ganley Toyota Pittsburgh responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to learn more and address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this.

April 29, 2022

The service department at Ken Ganley is truly fantastic. Josh kept me informed of my car's repairs and cost at each step, and made getting a rental a very easy process. Rob was also awesome, he took the tim More

by vicki52514
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Killmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Ragland
Apr 29, 2022 -

Ken Ganley Toyota Pittsburgh responded

Thank you for taking the time to leave us this fantastic review. It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you again for choosing Ken Ganley Toyota Pittsburgh! We look forward to having you as one of our valued customers for years to come, Vicki!

April 29, 2022

Friendly service consultants. Ace mechanics. Pretty good time estimates. I'll bring my truck back. More

by MICHAELTRUEBLOOD
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Front desk cashier
Apr 30, 2022 -

Ken Ganley Toyota Pittsburgh responded

Hi, we're happy to hear you had such a positive experience with our team! We can't wait to see you again, have a great day.

April 28, 2022

Very helpful notice I needed my inspection when I came oil change in/out one hour. Very pleasant experience. More

by SABLEHRCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2022 -

Ken Ganley Toyota Pittsburgh responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have a positive experience. We will share your comments with our team, and we look forward to working with you again.

April 26, 2022

Excellent service! !! Very quick service. Didn't have to wait long at all. Kept me informed the entire time. More

by JSIWULA207
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2022 -

Ken Ganley Toyota Pittsburgh responded

Thank you for choosing Ken Ganley Toyota Pittsburgh, your feedback and rating mean a lot to us. We're glad Steve was able to help, and we hope to see you again!

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