Steve Sylvis
Steve Sylvis at Ken Ganley Toyota Pittsburgh

Steve Sylvis

Service Advisor

Ken Ganley Toyota Pittsburgh

1110 Clairton Boulevard
Pleasant Hills, PA 15236

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4.8
423 Reviews
4.8

423 Reviews

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423 Reviews of Steve Sylvis

September 12, 2026

Dealership Rating
Employee Rating

Always there to help with what I need, ALWAYS friendly, like visiting a friend!! Keep it up, Great job More

by SWEETS_9568
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kylee

Sep 12, 2026

Ken Ganley Toyota Pittsburgh responded

Thank you for the five-star rating and your kind words. We’re glad your RAV4 service felt friendly and welcoming, like visiting a friend.

September 05, 2026

Dealership Rating
Employee Rating

The advisors, especially Steve Sylvis, are always accommodating & professional. They make sure to take any concerns about your vehicle & make sure they are addressed. More

by VOGIE616
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 07, 2026

Ken Ganley Toyota Pittsburgh responded

Hello, thank you for taking the time to share your positive experience with our advisors, especially Steve. We are thrilled to hear that they were accommodating and professional in addressing your vehicle concerns. We take pride in providing excellent service to all of our customers.

September 03, 2026

Dealership Rating
Employee Rating

Steve Sylvis is the best! Big reason I go back to this service department. Always on top of things. More

by DAVE L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 04, 2026

Ken Ganley Toyota Pittsburgh responded

Knowing Steve’s dedication keeps you coming back means a lot to our service department. We’re glad the service process for your Toyota Tundra has felt seamless each visit.

August 29, 2026

Dealership Rating
Employee Rating

Great work and good customer service always , I’m happy to share good feedback for everyone one who needs new cars and trucks they provide great prices and service More

by Kkjungbhandari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Bruce

Aug 29, 2026

Ken Ganley Toyota Pittsburgh responded

Your Toyota Tundra Hybrid is in great hands with our service department. Knowing you appreciate our work and attentive care means a lot to our team.

August 29, 2026

Dealership Rating
Employee Rating

They were vary nice and understanding. ..they even let me drive a brand new loaner for over a month till mine came in...I highly recommend them More

by John
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Marshall

Aug 29, 2026

Ken Ganley Toyota Pittsburgh responded

Knowing that having a brand-new loaner for over a month eased your purchase means a lot to our team. Your recommendation is greatly appreciated, and we hope you enjoy every mile in your new Toyota Camry.

August 21, 2026

Dealership Rating
Employee Rating

Everyone is always so kind and quick with helping me through the service! Shoutout to Justin for always checking in. More

by KHEIDKAMP88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Yelling, Josh Bruce

Aug 21, 2026

Ken Ganley Toyota Pittsburgh responded

Your note about our team’s friendliness and prompt service is encouraging. Our team is pleased Justin could check in and make sure the service on your Toyota Camry went smoothly.

August 19, 2026

Dealership Rating
Employee Rating

Pleasant and helpful Completed in a timely fashion Clean and bright Easy to make an appointment More

by bmacleod60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 19, 2026

Ken Ganley Toyota Pittsburgh responded

Knowing the appointment process was easy and our facility felt bright and inviting means a lot to our team. We’re happy the service on your Highlander Hybrid was pleasant and completed promptly.

August 03, 2026

Dealership Rating
Employee Rating

Good service and good dealing customer service super fast response customers anytime perfect and nice More

by GANGA_CHAMLING2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Bruce

Aug 03, 2026

Ken Ganley Toyota Pittsburgh responded

We’re pleased to hear our team provided prompt and attentive service for your Toyota RAV4 Hybrid. We appreciate you sharing how quickly we addressed your needs and made the experience smooth. Thanks for the 5-star rating and we look forward to serving you again.

July 29, 2026

Dealership Rating
Employee Rating

Didn't start job till 3 hours from drop off first thing in the morning 5 total hours for inspection and oil change. Unacceptable! More

by NONE40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 02, 2026

Ken Ganley Toyota Pittsburgh responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd appreciate the opportunity to try to turn things around and make sure the same thing doesn't continue to happen.

Aug 05, 2026

Ken Ganley Toyota Pittsburgh responded

Hello, thank you for your feedback. We are sorry that your experience at Ken Ganley Toyota Pittsburgh did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

July 24, 2026

Dealership Rating
Employee Rating

Josh Bruce is the best in the game 12/10 would recommend. Bob the service manager also goes above and beyond !!! Best Toyota dealership around for sales/service/parts !!! More

by Sladelindgren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 24, 2026

Ken Ganley Toyota Pittsburgh responded

We appreciate you recommending our sales, service, and parts team. It’s wonderful Josh made such a positive impression and our service manager went above and beyond for your Toyota Tacoma. We look forward to assisting you again.

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