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Steve Sylvis
Steve Sylvis at Ken Ganley Toyota Pittsburgh

Steve Sylvis

Service Advisor

Ken Ganley Toyota Pittsburgh

1110 Clairton Boulevard
Pleasant Hills, PA 15236

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4.8
418 Reviews
4.8

418 Reviews

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418 Reviews of Steve Sylvis

August 21, 2026

Dealership Rating
Employee Rating

Everyone is always so kind and quick with helping me through the service! Shoutout to Justin for always checking in. More

by KHEIDKAMP88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Yelling, Josh Bruce

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Aug 21, 2026

Ken Ganley Toyota Pittsburgh responded

Your note about our team’s friendliness and prompt service is encouraging. Our team is pleased Justin could check in and make sure the service on your Toyota Camry went smoothly.

August 19, 2026

Dealership Rating
Employee Rating

Pleasant and helpful Completed in a timely fashion Clean and bright Easy to make an appointment More

by bmacleod60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 19, 2026

Ken Ganley Toyota Pittsburgh responded

Knowing the appointment process was easy and our facility felt bright and inviting means a lot to our team. We’re happy the service on your Highlander Hybrid was pleasant and completed promptly.

August 03, 2026

Dealership Rating
Employee Rating

Good service and good dealing customer service super fast response customers anytime perfect and nice More

by GANGA_CHAMLING2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Bruce

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Aug 03, 2026

Ken Ganley Toyota Pittsburgh responded

We’re pleased to hear our team provided prompt and attentive service for your Toyota RAV4 Hybrid. We appreciate you sharing how quickly we addressed your needs and made the experience smooth. Thanks for the 5-star rating and we look forward to serving you again.

July 29, 2026

Dealership Rating
Employee Rating

Didn't start job till 3 hours from drop off first thing in the morning 5 total hours for inspection and oil change. Unacceptable! More

by NONE40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Aug 02, 2026

Ken Ganley Toyota Pittsburgh responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd appreciate the opportunity to try to turn things around and make sure the same thing doesn't continue to happen.

Aug 05, 2026

Ken Ganley Toyota Pittsburgh responded

Hello, thank you for your feedback. We are sorry that your experience at Ken Ganley Toyota Pittsburgh did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

July 24, 2026

Dealership Rating
Employee Rating

Josh Bruce is the best in the game 12/10 would recommend. Bob the service manager also goes above and beyond !!! Best Toyota dealership around for sales/service/parts !!! More

by Sladelindgren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Yelling, Christopher Pestino, Jared Fleming, Robert Killmeyer, Josh Bruce

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Jul 24, 2026

Ken Ganley Toyota Pittsburgh responded

We appreciate you recommending our sales, service, and parts team. It’s wonderful Josh made such a positive impression and our service manager went above and beyond for your Toyota Tacoma. We look forward to assisting you again.

July 24, 2026

Dealership Rating
Employee Rating

Everyone is friendly and helpful. It is a nice benefit not to have to pay for inspection. I like that you washed my car. More

by LPROUD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Bruce

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Jul 24, 2026

Ken Ganley Toyota Pittsburgh responded

We appreciate you recognizing our team’s friendly and helpful service. It’s great to hear that the complimentary inspection and the wash for your Toyota RAV4 added convenience. We look forward to assisting you again.

July 06, 2026

Dealership Rating
Employee Rating

Really poor that I was not advised of the warranty for my coolant bypass valve before spending over 200 to have it diagnosed. More

by Jess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Josh Bruce

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Jul 08, 2026

Ken Ganley Toyota Pittsburgh responded

Hello Jess, thank you for your feedback. We are sorry that your experience at Ken Ganley Toyota Pittsburgh did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

July 05, 2026

Dealership Rating
Employee Rating

This is my 3rd car from this dealership and I highly recommend them as their customer service and service dept is wonderful. Easy to work with and excellent people to work with. More

by RISAHERMAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christopher Pestino, Jared Fleming, Josh Bruce, Danilo Aviles

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Jul 06, 2026

Ken Ganley Toyota Pittsburgh responded

Thanks for choosing us again for your Toyota and for recommending our team. We’re delighted our sales and service teams made your new Toyota 4Runner Hybrid purchase so seamless. We look forward to welcoming you back.

July 03, 2026

Dealership Rating
Employee Rating

The Service team took me right in. They were very friendly and courteous and kept me informed while the service was ongoing. More

by cincyterp
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Bruce

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Jul 03, 2026

Ken Ganley Toyota Pittsburgh responded

Thank you for sharing how swiftly our service team welcomed you and how friendly they were during your Toyota Camry’s service. We’re glad they kept you informed every step of the way. Please reach out if you need anything else.

July 01, 2026

Dealership Rating
Employee Rating

Good job guys awesome word word word word word fifteen and then you can do you More

by MARKBUDINSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Bruce

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Jul 01, 2026

Ken Ganley Toyota Pittsburgh responded

We’re thrilled by your 5-star rating for the Toyota Tacoma service. It’s great to know our team provided excellent care during your visit. We look forward to assisting with your Tacoma again.

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