Back

Ken Ganley Toyota Pittsburgh - Service Center

Pleasant Hills, PA

4.4
909 Reviews

909 Reviews of Ken Ganley Toyota Pittsburgh - Service Center

Sort by
January 23, 2021

Received prompt service they found an open recall in addition to scheduled service and took care of everything.The service Dept was friendly and efficient. More

by GROUSEWING70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2021 -

Ken Ganley Toyota Pittsburgh responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Toyota, we look forward to having you as one of our valued customers for many more years to come!

January 18, 2021

We always gets us handled right! We love the Ken Ganley Toyota dealership for service and sales. They get you in timely and get you back out quickly. More

by CHARLES.J.BARKEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Yelling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Killmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2021 -

Ken Ganley Toyota Pittsburgh responded

We are very happy to have provided you with such a positive experience, Charles! Thank you for taking time to write this great five-star review! We sincerely value your business and look forward to your next visit.

January 14, 2021

I always have a pleasant experience. Special thanks to Josh and everyone involved. As a healthcare worker, I was highly impressed with the cleanliness and everyone wearing masks during this pandemic. More

by LoriA501
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2021 -

Ken Ganley Toyota Pittsburgh responded

Thank you so much for your kind words for Josh and the team, and for taking the time to leave us this wonderful feedback!

January 13, 2021

Cold! No consumer feeling.Received a call from service Cold! No consumer feeling. Received a call from service manager and explained my feelings. Will see if a possible discount for future repairs will More

by raymondblasko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lisa Onderko
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2021 -

Ken Ganley Toyota Pittsburgh responded

We're sorry that you didn't have a completely satisfying visit. We would love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

Jan 30, 2021 -

raymondblasko responded

Thank you for all of your WORDS. I am from the old school. Saying I am sorry is nice. But how about something to show how sorry you are. A 25% discount or consideration of at least an employees discount would be greatly appreciated on some items or service work. Regards, Ray Blasko

January 11, 2021

They never put my controls back the way I had them. The gal at the service department was short with me when I complained about my car not being washed and that my controls were not the way I had them. I More

by STILLERFAN1957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gary Fritch
3.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Onderko
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2021 -

Ken Ganley Toyota Pittsburgh responded

Hello, We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. Someone from our management team will be contacting you to discuss these issues further.

January 07, 2021

First time I was not greeted when entering service area. First time I did not receive car wash. Waiting area was adjusted for social distancing. More

by LM54SVIDRO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Brashear
Jan 07, 2021 -

Ken Ganley Toyota Pittsburgh responded

Thank you for your feedback. We are sorry to hear that you weren't fully satisfied with your recent service experience. We will share your comments with our team, and we hope you will give us another opportunity to serve you and demonstrate our commitment to great customer service.

January 07, 2021

Every time I stop at Ken Ganley for anything it is a very pleasant experience. I would recommend anybody to buy or lease a vehicle from them! Great people!! More

by NFRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Masters
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mesko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2021 -

Ken Ganley Toyota Pittsburgh responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again!

January 05, 2021

No problems with my 2014 Toyota Corolla. Always get the best service from this dealership. Have only had to get oil changes, tires and inspections. Great dealership, no problems at all !!!! More

by KARENVIETMEIER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Brashear
Jan 05, 2021 -

Ken Ganley Toyota Pittsburgh responded

Thank you, Karen, for choosing Ken Ganley Toyota, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 31, 2020

Josh got my defective edge guards replaced.... Now if only someone would get my registration fixed.... PennDot says my plate is still registered to my Camry that I traded in..... More

by M.B
Recommend Dealer
Yes
Employees Worked With
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2021 -

Ken Ganley Toyota Pittsburgh responded

Thanks for sharing your thoughts about your experience with Ken Ganley Toyota. Please reach out to us, so we can get registration figured out. We appreciate your business and hope to see you again soon!

December 30, 2020

Easy to get a appointment that fit my schedule. They never seem to get the correct air pressure in the tires after rotating them ! Customer in the waiting room did not have a mask on ! Signs clearly sta More

by RMARUCA379
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
86
...