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Ken Ganley Volkswagen Bedford
Bedford, OH
1,116 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,116 reviews
December 09, 2020
Good service experience. Offered a car wash without me having to request. In and out in a timely manner. Overall professional,clean and speedy experience. having to request. In and out in a timely manner. Overall professional,clean and speedy experience. More
by JHANEHEWSTON
Verified CustomerEmployees Worked With
Alexis Williams, Cyle Vargo, Shelby Gill
December 08, 2020
Services started off good. I was contacted the day they received my vehicle. After that it went down hill. It took the dealership over a month to replace two rims and two tires. Nothing extensive needed. I received my vehicle. After that it went down hill. It took the dealership over a month to replace two rims and two tires. Nothing extensive needed. I was left without a car to drive for the bulk of this service. A loaner vehicle was not provided until the last week of the month they had my vehicle. I had to constantly call the service department to get updates on what’s going on. Each time they had an answer which upset me that I didn’t get a call once they received an update. More
by GPARKS1223
Employees Worked With
Mike Murphy
December 08, 2020
Mike is the man! We have had several good experiences with the service department. Will continue to share good things about Ganley. Thank you for help. with the service department. Will continue to share good things about Ganley. Thank you for help. More
by ATPJAYE13
Employees Worked With
Mike Murphy
December 08, 2020
Joe Walker always does a great job!!! I always have the best experience. Thank you Joe for all your hard work I really appreciate all you do for us. I will always come to buy my cars from you. best experience. Thank you Joe for all your hard work I really appreciate all you do for us. I will always come to buy my cars from you. More
by EOROZCO0
Employees Worked With
Joe Walker
December 08, 2020
Very patient and helpful. This is the first vehicle I’ve bought since 2006. I would definitely recommend this place to my friends and family. bought since 2006. I would definitely recommend this place to my friends and family. More
by NOEMAIL3
Employees Worked With
Schawn Smith, Joe Walker, Joe Scott
December 07, 2020
In almost 18 months I've been to Ganley VW, I've seen faces come and go throughout the store. Since Day One, Mike has always taken good care of me during my visits. faces come and go throughout the store. Since Day One, Mike has always taken good care of me during my visits. More
by ALTJ.TOSM
Employees Worked With
Mike Murphy
December 05, 2020
I really love this dealership from day one of my vehicle purchase to every time I have my vehicle serviced. The staff is amazing very polite and they have excellent customer service. Mike always take care o purchase to every time I have my vehicle serviced. The staff is amazing very polite and they have excellent customer service. Mike always take care of me whenever I’m in the service department he gets me in and out with awesome care. I wouldn’t want to go anywhere else for anything their the best hands down! More
by SISTAHBIGBONES72
Employees Worked With
Mike Murphy
December 05, 2020
Joe was absolutely awesome to work with! He made the buying experience not only enjoyable but so quick and easy!!! We told him what we wanted, what price range we needed and w/o any back and forth made buying experience not only enjoyable but so quick and easy!!! We told him what we wanted, what price range we needed and w/o any back and forth made it happen! When I came in to test drive, the car was already out and ready to go and we we came in to sign, everything was ready to go and we were in/out in less than an hour! Everyone at the dealership was a pleasure to speak with! Couldn’t have asked for a better car buying experience! More
by Denise and Mark Tylicki
Employees Worked With
Joe Walker
December 04, 2020
Staff was friendly service was excellent overall great experience would recommend to family and friends and Rachel was awesome very helpful Stellar performance overall from Ganley Volkswagen experience would recommend to family and friends and Rachel was awesome very helpful Stellar performance overall from Ganley Volkswagen More
by TIKILARUF30
Employees Worked With
Rachel
