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Ken Ganley Volkswagen Bedford
Bedford, OH
1,124 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,124 reviews
December 15, 2020
Mike Murphy is a straight shooter. He tells you the issue, tells you how much it will cost and how long it will take. The lack of xx = *****. issue, tells you how much it will cost and how long it will take. The lack of xx = *****. More
by LEAHGALATEA
Verified CustomerEmployees Worked With
Mike Murphy
December 15, 2020
We had a small tire inflation problem with a used car that we recently purchased. Ganley Bedford corrected the problem to our satisfaction. All well. that we recently purchased. Ganley Bedford corrected the problem to our satisfaction. All well. More
by ultra
Employees Worked With
John Scott
December 14, 2020
I was greeted promptly by a friendly rep. My issue was addressed efficiently and expeditiously. I’m Always satisfied when visiting the service department of Ganley Volkswagen addressed efficiently and expeditiously. I’m Always satisfied when visiting the service department of Ganley Volkswagen More
by D4TNT
Employees Worked With
I can’t remember the names, John Scott, Mike Murphy, Alexis Williams
December 14, 2020
Wayne at the Bedford Volkswagen dealership helped me in my leased car. I decided to buy the car. He gave me all the specifics and there was no problem. my leased car. I decided to buy the car. He gave me all the specifics and there was no problem. More
by AMIGOTWO
Employees Worked With
Joe Scott, Wayne Frejofsky
December 11, 2020
Friendly and helpful starting from answering calls, sales, service, quick financing process and sales management when leasing my car. They were able to help me with trade in. sales, service, quick financing process and sales management when leasing my car. They were able to help me with trade in. More
by RSTERN2100
Employees Worked With
Howard Micenmacher
December 11, 2020
The process was great. Thanks to Brandon Sterba for getting things rolling. He knows his product very well. Thanks Brandon for finding the perfect suv getting things rolling. He knows his product very well. Thanks Brandon for finding the perfect suv More
by NONE3
Employees Worked With
Brandon Sterba, Howard Micenmacher
December 09, 2020
Good service experience. Offered a car wash without me having to request. In and out in a timely manner. Overall professional,clean and speedy experience. having to request. In and out in a timely manner. Overall professional,clean and speedy experience. More
by JHANEHEWSTON
Employees Worked With
Alexis Williams, Cyle Vargo, Shelby Gill
December 09, 2020
They get the job done but it’s always a frustration experience on top of the open ended promises that almost never are kept unless you constantly micromanage. experience on top of the open ended promises that almost never are kept unless you constantly micromanage. More
by THIAS N FRITZ
Employees Worked With
Mike Murphy
December 08, 2020
Services started off good. I was contacted the day they received my vehicle. After that it went down hill. It took the dealership over a month to replace two rims and two tires. Nothing extensive needed. I received my vehicle. After that it went down hill. It took the dealership over a month to replace two rims and two tires. Nothing extensive needed. I was left without a car to drive for the bulk of this service. A loaner vehicle was not provided until the last week of the month they had my vehicle. I had to constantly call the service department to get updates on what’s going on. Each time they had an answer which upset me that I didn’t get a call once they received an update. More
by GPARKS1223
Employees Worked With
Mike Murphy
