Ken Ganley Volkswagen Bedford

Everything went smoothly. Easy online scheduling. Friendly greeting by Mike as soon as I pulled into the service bay. Service performed faster than quoted timeline. Friendly greeting by Mike as soon as I pulled into the service bay. Service performed faster than quoted timeline. More

Everyone was really accommodating and helpful, especially Joe Walker. He went above and beyond to help me get my brand new Jetta! He made sure I had everything I needed and that I felt comfortable with the c Joe Walker. He went above and beyond to help me get my brand new Jetta! He made sure I had everything I needed and that I felt comfortable with the car, even after purchase. More

Ganley gave me a delightful experience; helping me find a wonderful vehicle that I fell in love with. The sales manager was very considerate & cordial giving me the best service & deal. wonderful vehicle that I fell in love with. The sales manager was very considerate & cordial giving me the best service & deal. More

Thank you for the fast service! It was very easy scheduling the appointment and on the day I took my car to Ganley everything went smoothly. scheduling the appointment and on the day I took my car to Ganley everything went smoothly. More

Much better experience this time around. This service department has come along in the last couple of months. Not always easy to give second chance but glad I did. THANKS! department has come along in the last couple of months. Not always easy to give second chance but glad I did. THANKS! More

I pulled into the service maintenance garage and the service tech "Mike" came out immediately. He was very courteous and asked why did I bring in the car. My tire light was on. He sat in the car and service tech "Mike" came out immediately. He was very courteous and asked why did I bring in the car. My tire light was on. He sat in the car and wrote down the mileage information and etc. He asked if was going to wait and the wait time was about one hour. He later sent me a text asking if I had any questions or concerns to call him. Later he came into the customer waiting area to let me know that the car would be ready soon. When the car was ready he came in the service area with the paper work for me to sign. He said I was free to go and enjoy the rest of my day. The car was even washed. Thanks to Mike. More

The service rep and desk associates were very helpful. They gave me updates and asked questions for further details. The waiting space was clean and comfortable. They gave me updates and asked questions for further details. The waiting space was clean and comfortable. More

Friendly people, nice to work with. They put my license plate on for me. Also the person from the Sales showed us how to use features even he was not the person who sold the car plate on for me. Also the person from the Sales showed us how to use features even he was not the person who sold the car More

Fast and curties service.thank for having Coffee.Clean Fast and curties service.thank for having Coffee. Clean service area and waiting area. Staying within the 6 feet distance and great idea with the " Fast and curties service.thank for having Coffee. Clean service area and waiting area. Staying within the 6 feet distance and great idea with the "need to be clean "sign More

Colin Priebe is the best service advisor I’ve worked with at Ganley VW. He advised me to check my oil level weekly because it affects the wear on my tires. No one else has taken the time to educate me about at Ganley VW. He advised me to check my oil level weekly because it affects the wear on my tires. No one else has taken the time to educate me about my car, now 2 years old. He is very knowledgeable. More