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Ken Ganley Volkswagen Bedford
Bedford, OH
1,124 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,124 reviews
November 03, 2020
My experience was that the manager in the parts division did not have good follow through. I had to follow up with him to find out a week after he was supposed to order my part that he did not. I was also t did not have good follow through. I had to follow up with him to find out a week after he was supposed to order my part that he did not. I was also told that somebody from your service department would reach out to me to set up an appointment. And they did not. I’ve been had a follow up making a phone call to you More
by EVENTSBYLD
Verified CustomerEmployees Worked With
Aaron
November 03, 2020
Joe was great to work with. He addressed all of my concerns regarding the vehicles warranty etc. Joe was courteous, professional and passionate about VW. Its nice to see sombody who believes in the concerns regarding the vehicles warranty etc. Joe was courteous, professional and passionate about VW. Its nice to see sombody who believes in the product that they are selling. More
by Dieseldj
Employees Worked With
Joe Walker
November 02, 2020
Great customer service reassurance and accurate timing with service. Highly recommend this location to friends and to family to buy a car or a suv with service. Highly recommend this location to friends and to family to buy a car or a suv More
by JONES.BRIANCA90
Employees Worked With
Matt Heilmann, John Scott, Mike Murphy, Alexis Williams, Cyle Vargo, Shelby Gill
November 02, 2020
Great service. Th we service department was very knowledgeable and friendly. I was somewhat disappointed with the prices for my break job because I know there are places that are now affordable. Lim knowledgeable and friendly. I was somewhat disappointed with the prices for my break job because I know there are places that are now affordable. Limited time is why I had the dealership do it. That dealership does a great job More
by LPWORLD37
Employees Worked With
Mike Murphy, Mike Catavolos
November 02, 2020
I had a pleasant buying experience with Joe. He was able to provide me with the best deal. Joe is so down to earth. I would highly recommend Joe Walker. With the pandemic, we were able to be in and out in a to provide me with the best deal. Joe is so down to earth. I would highly recommend Joe Walker. With the pandemic, we were able to be in and out in a short time. More
by Sandy.weiner
Employees Worked With
Joe Walker
November 02, 2020
I have purchased three cars from Ganley Volkswagen of Bedford and have always enjoyed great service from both sales and service departments. I especially appreciate the service manager Mike who has work Bedford and have always enjoyed great service from both sales and service departments. I especially appreciate the service manager Mike who has worked there for ages and offers welcome continuity and a friendly face whenever I bring my cars in for service. More
by Monica inBurton
Employees Worked With
Mike Murphy
November 02, 2020
Colin was awesome to work with. He was very friendly and informative. The dealership was clean and everyone was friendly and welcoming. Overall a pleasant experience. informative. The dealership was clean and everyone was friendly and welcoming. Overall a pleasant experience. More
by MCDOWELLBRIAN87
Employees Worked With
Colin Priebe
November 02, 2020
Mike always takes good care of me. The manager was fantastic and very nice also. They got me right in and went the extra mile. fantastic and very nice also. They got me right in and went the extra mile. More
by JOYOFLIFEBOUTIQUE
Employees Worked With
Kevin Weiss, Matt Heilmann, Mike Murphy
