
Ken Ganley Volkswagen Bedford
Bedford, OH
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I’ve been bringing my car there for years. Had gotten used to the old crew in service. It felt weird when I could no longer see familiar staff in the service area. I miss Margaret whenever I come to th used to the old crew in service. It felt weird when I could no longer see familiar staff in the service area. I miss Margaret whenever I come to the Service Area , but I still have Mike (we both love our dogs). I’ve gotten adjusted to the new crew and the great service I’ve come to know and appreciate at Ganley Volkswagen. I don’t know the managers name in service who assisted me yesterday but he’s amazing too. More
They rotated the tires and the tire light came on. Took the car back and they calibrated and the light went out. Other than that great job Andrew and John. I had an appointment because the Inspection light the car back and they calibrated and the light went out. Other than that great job Andrew and John. I had an appointment because the Inspection light came on. More
I just had tires rotated and paid for labor on rotors and now I’m told I have to pay for wheel alignment!! I only started hearing this noise after the mechanics worked on my tires in August now I’m told I have to pay for wheel alignment!! I only started hearing this noise after the mechanics worked on my tires in August More
Polite. Courteous. Friendly. Professional. Made me feel welcomed and wanted my business, albeit 2 pm Saturday afternoon! The waiting area was bright and clean, free of debris and trash. welcomed and wanted my business, albeit 2 pm Saturday afternoon! The waiting area was bright and clean, free of debris and trash. More
Always very professional, worked to attain best financing terms, overall, Great Experience. Adequate vehicle stock, worked quickly to prepare newly arrived vehicle to be spot delivered. terms, overall, Great Experience. Adequate vehicle stock, worked quickly to prepare newly arrived vehicle to be spot delivered. More
Unfortunately, service visit took more than 3 hours (for front brakes) and they did not even wash the car. They also would not honor the email discount coupon I received a couple days before this visit. front brakes) and they did not even wash the car. They also would not honor the email discount coupon I received a couple days before this visit. More
Outstanding service. Quality of work was top notch but I was even more impressed with the 'speed' the services were performed. Everyone was beyond friendly and Mike Murphy even took the time for a chit-chat was even more impressed with the 'speed' the services were performed. Everyone was beyond friendly and Mike Murphy even took the time for a chit-chat to shorten the already short wait time. Will definitely return! More
Mike Murphy is great to work with!Friendly & helpful. Mike Murphy is great to work with! Friendly & helpful. Attentive with phone call updates. I have nothing more to say so I’m using my words. Mike Murphy is great to work with! Friendly & helpful. Attentive with phone call updates. I have nothing more to say so I’m using my words. More
Excellent service and staff.....i drive 40 miles to being it there....excellent. i would highly recommend to all. Also joe walker in sales is the best.. it there....excellent. i would highly recommend to all. Also joe walker in sales is the best.. More