Ken Ganley Volkswagen Bedford

Since I purchased my VW Tiguan in Jan 2016, I have been very happy with every service encounter. Everyone has been friendly, helpful and fast. very happy with every service encounter. Everyone has been friendly, helpful and fast. More

Yes this is Nate Purnell I found my salesperson or representative Shelby being very professional and honest the service I received was satisfactory and I was pleased with everything that was done ✅ representative Shelby being very professional and honest the service I received was satisfactory and I was pleased with everything that was done ✅ More

Even though I missed my appointment they made a away for me to get in that day. The service was very inviting. This team is really awesome . me to get in that day. The service was very inviting. This team is really awesome . More

It was good and more logistically convenient to have the waiting room open this time, thought I did eventually need and appreciated the ride service home and pickup the following week. waiting room open this time, thought I did eventually need and appreciated the ride service home and pickup the following week. More

Clean and quiet. Social distancing practice in place and everyone wore a mask. Very polite and respectful staff. I missed reading your magazines in lounge. everyone wore a mask. Very polite and respectful staff. I missed reading your magazines in lounge. More

We had a good experience with Ganley on our used car purchase. Quick to the point negotiations with the sales manager via email. The actual transaction was just as we negotiated and the salesman found purchase. Quick to the point negotiations with the sales manager via email. The actual transaction was just as we negotiated and the salesman found floor mats that were not part of the original deal. Small thing - but appreciated. The wait to buy the car with the finance guy is just too long. That was the only disappointing part of the transaction. More

Came to volkswagen get my service light out it is not due for another 12 months.Cyle Vargo was very helpful in helping me with this job well done. for another 12 months.Cyle Vargo was very helpful in helping me with this job well done. More

Waited over 2 hours to spend 5 minutes to sign papers. Only had 1 finance guy working that day. I had an appointment also that day. Only had 1 finance guy working that day. I had an appointment also that day. More

I have always been able to get in and get service for my car in a timely manner and many times called on the same day for an appointment. car in a timely manner and many times called on the same day for an appointment. More

Came in to try and locate the reason for my coolant light continues to cone on and the problem was finally located. The part happen to be in stock but since it was a Saturday was given a rental to continue m continues to cone on and the problem was finally located. The part happen to be in stock but since it was a Saturday was given a rental to continue my day and was informed that truck might be finished the same day but if not definitely on Monday. The tech actually got to the truck and finished same day and I was able to pick the truck up after a few hours. Shelby kept me up to date the entire time. More