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Ken Ganley Volkswagen Bedford
Bedford, OH
1,131 Reviews
Ken Ganley Volkswagen Bedford serving Cleveland, Bedford, Mayfield Heights, Hudson OH, and Beachwood is proud to be an automotive leader in our community. Since opening our doors, Ken Ganley Bedford Imports has maintained a solid commitment to you, our customers, offering a wide selection of Volkswagen vehicles and great customer service!
Whether you are in the market to purchase a new Volkswagen Passat, Jetta, Golf, Beetle, Tiguan, Atlas or Arteon. We also offer a great selection of pre-owned vehicles and finance options, we'll help you find a car loan that works for you! Even if you are a first time car buyer, you can trust that Ken Ganley Volkswagen Bedford will get you into the automobile of your choice.
Ken Ganley Volkswagen Bedford's professionally managed Parts and Service Departments are open extended hours to accommodate our customers' busy schedules; and we offer competitive pricing for your automotive maintenance needs. Please feel free to contact us at 888-744-8037 if you have any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 9:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 9:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,131 reviews
Verified Customer
July 22, 2020
My sales person, Greg, was too flirty. He might benefit from some sexual harassment training. Other than that he was accommodating, he showed me cars I was looking for and opened me up to other cars as wel from some sexual harassment training. Other than that he was accommodating, he showed me cars I was looking for and opened me up to other cars as well. He was pleasant and patient, outside of the flirting. More
by SHELLS25HUNT
Employees Worked With
Greg Love, Schawn Smith Jr
July 21, 2020
I Went for an oil change and service was excellent. The time expectations were given up front and they delivered as stated. Mike is the best service writer I have worked with in a long time. He’s honest, f time expectations were given up front and they delivered as stated. Mike is the best service writer I have worked with in a long time. He’s honest, fair, and patient to explain anything that is needed to be explained. More
by AMESBERG1
Employees Worked With
Mike Murphy
July 21, 2020
Volkswagen has served me and my cars well for many years Volkswagen has served me and my cars for many years and Mike Murphy has been in charge many of those years. I trust him implicitly with my cars. Kevi Volkswagen has served me and my cars for many years and Mike Murphy has been in charge many of those years. I trust him implicitly with my cars. Kevin Weiss was very gracious especially when we we had to change our minds on the purchase of the new car and purchase the VW Golf that I had been leasing. I cannot thank him enough for his understanding and professionalism. More
by SBARKETT
July 17, 2020
I received prompt and courteous service. I waited in their comfortable waiting room which was equipped with TV,, coffee, vending machines, complimentary water, and air conditioning. All employees were s their comfortable waiting room which was equipped with TV,, coffee, vending machines, complimentary water, and air conditioning. All employees were super friendly and polite. All this while my care was getting professional dealer service. More
by FALCOSKID923
Employees Worked With
John Scott
July 17, 2020
No as friendly as I am use to. The person helping me might have been a a bed mood though . Also wanted to see if I would get a new car . I looked around but no one approached me . might have been a a bed mood though . Also wanted to see if I would get a new car . I looked around but no one approached me . More
by SALENAWILLIAMSCOLLEGE
Employees Worked With
Mike Murphy
July 16, 2020
I have never had a more streamlined smooth experience from sales to finance. Wayne rocks!!!! I chose Ganley over the VW dealer 5 mins from my house because of him!! from sales to finance. Wayne rocks!!!! I chose Ganley over the VW dealer 5 mins from my house because of him!! More
by DLZ0729
Employees Worked With
Finance but I do not remember her name. , Wayne Frejofsky
July 15, 2020
The prices presented online doesnt match in store for service. I'm not sure if they fixed my recall. I fee I fill out an appointment online with what I need why do I need to advise what I want when I get service. I'm not sure if they fixed my recall. I fee I fill out an appointment online with what I need why do I need to advise what I want when I get there? The online app should communicate with the service department More
by SONYARWILSON
Employees Worked With
Mike Murphy
July 15, 2020
0 stars terrible service don’t take your car here. So I took my car here for oil leak. They told me that’s my upper timing cover was leaking oil and that it will cost me 300 dollars. They called me and tol took my car here for oil leak. They told me that’s my upper timing cover was leaking oil and that it will cost me 300 dollars. They called me and told me the car was ready for pick up and I go in and I pay 300 for it. So when I go to the car I noticed that there oil underneath the car and that it will still leaking oil. So I told them they said they will have to look at it to fine out where it was leaking. So they did and told me that now it was my lower timing cover and that it will be 844 dollars. So I did that repair as well. And when I come pick it up when I drive off with the car and the turbo hose popped off because they didn’t tighten it. And when I took it back in I notice again it was leaking oil. At this point I was really upset. Now the car is still leaking oil and they mess up my dumper. When they was replacing my lower cover and now they don’t want to own up to it. So I made other appointment so let’s see what they said now. They better pay for the Damage they did. More
by Joshua Bonilla
Employees Worked With
John Scott, Mike Murphy
