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Ken Ganley Volkswagen Bedford

Bedford, OH

4.6
1,121 Reviews

250 Broadway Ave

Bedford, OH

44146

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Showing 1,121 reviews

May 21, 2020

I was really disappointed that they didn't wash my car after the service. I thought that a car wash was always done after a visit. I was wrong. More

by Yilmaz Koylu
Recommend Dealer
No
Employees Worked With
Cecilia Hensley
May 22, 2020 -

Ken Ganley Volkswagen Bedford responded

We apologize for this missed detail! We hope to see you again in our service department.

May 19, 2020

It was the most easiest car buying experience ever!!! Thank you joe and Patrick for being patient with me and getting me exactly what I wanted! I would def recommend them to anyone searching for a new ca More

by CANDICEB
Recommend Dealer
Yes
Employees Worked With
Joe Walker, Schawn Smith Jr
May 19, 2020 -

Ken Ganley Volkswagen Bedford responded

Congratulations again on your new vehicle! We hope to see you again in our service department.

May 19, 2020

Fast service, friendly employees, knowledgable service people,very good on social distanceing.Explained everything they were going to do & have done.Thank you for sanitization More

by MKPROS61
Recommend Dealer
Yes
Employees Worked With
John Scott, Savon Brooks
May 21, 2020 -

Ken Ganley Volkswagen Bedford responded

Thank you for your review!

May 18, 2020

Great experience! Easy and helpful. Joe was super helpful and responsive. The dealership was great and I couldn't be happier with my car purchase! I would definitely work with Joe again More

by cdop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Walker
May 18, 2020 -

Ken Ganley Volkswagen Bedford responded

Thank you for your business and review! We hope you are enjoying your new VW and we hope to see you again in the service department.

May 18, 2020

Joe was an absolute pleasure to work work with, super responsive and knowledgeable. I enjoyed working with him and the Ganley dealership on my Atlas purchase. Highly Recommend - Quick, seamless and n More

by Kelley D.
Recommend Dealer
Yes
Employees Worked With
Joe Walker
May 18, 2020 -

Ken Ganley Volkswagen Bedford responded

Congratulations again on purchasing a new Atlas! Please reach out if you have any questions and we hope to see you in service.

May 14, 2020

Dealership is a friendly, no pressure, safe atmosphere. Wayne was a wonderful salesman. Funny and easy to connect with. Again no high pressure for a sale. Enjoyed the entire experience of buying my new VW More

by Jenn
Recommend Dealer
Yes
Employees Worked With
Schawn Smith Jr, Wayne Frejofsky
May 18, 2020 -

Ken Ganley Volkswagen Bedford responded

Congratulations again on your new VW! We are happy to hear that your car buying experience was exceptional. We hope to see you again in our service department.

May 11, 2020

Terrible. Just terrible. Do not buy a car here. The service is the worst. People are great and so was the salseman though. I had issues with my 2016 golf and it was a nightmare to get a rental. I spent More

by SARAHDURST
Recommend Dealer
No
Employees Worked With
I dont remember their names
May 14, 2020 -

Ken Ganley Volkswagen Bedford responded

Thank you for your feedback and we apologize for this experience. If you have not done so already, please give us a call and ask for our service manager so we can ensure this is handled properly.

May 05, 2020

Very Good!! Had a great experience with Greg Love. He took care of all my issues and got me a great care that I can drive for a very long time. More

by DSPEIGHT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Love, Lionel Head
May 08, 2020 -

Ken Ganley Volkswagen Bedford responded

Thank you for your review and business!

May 05, 2020

Mr.Love got me exactly what I want. A 2020 Vw Altas.! Very easy process. Thank you for making this experience so simple and easy. More

by ANGELIC_SUB
Recommend Dealer
Yes
Employees Worked With
Greg Love
May 08, 2020 -

Ken Ganley Volkswagen Bedford responded

Congratulations again on your 2020 Atlas! We hope to see you again in the service department.

May 05, 2020

I was sold a fuse for the car charger that didn't work for the problem. They didn't check to see if it worked . More

by Sarah Jackson
Recommend Dealer
No
Employees Worked With
Joe Scott, Matt Heilmann, Chelsea Dunlap
May 08, 2020 -

Ken Ganley Volkswagen Bedford responded

We apologize for this inconvenience. Please give our parts department a call when you get the chance so management can properly handle this.

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